Alex on May 16th, 2022:

Anonymous on May 16th, 2022:

The tie up was simple and the location is right in the downtown of Annapolis. But the price would keep me from doing this in the future. Great for one night, but I'll not be back as the pricing is just too high for what one gets. The person that was in charge of the specific slip was excellent. She was very attentive and provided excellent direction once the reservation was finalized.

A Note from the Marina:

Thank you for staying with us at Annapolis Town Dock and for taking the time to leave feedback regarding your experience. We appreciate your review and will pass your complements to our team.

Suzi on May 1st, 2022:

Perfect location

Anonymous on April 18th, 2022:

Service staff and assistance is superb. The water service at my pedestal leaked the entire time. Needs servicing. You should also provide some accommodation for the accumulation of trash. Maybe I missed it. Thank you again, Molly!!!

A Note from the Marina:

Thank you for staying with us at Annapolis Town Dock. We appreciate your review and will pass your complements to our team. We also appreciate your feedback about services provided on site and will look to see how we can improve.

Suzi on March 21st, 2022:

John on March 21st, 2022:

When we docked, Molly was very astute and helpful... she did lose her sunglasses though because of a bad line throw to her. Then, the first electric post was inoperable. However, Molly really helped a lot to fix the power and then got us closer to the next electric post which was operating ok. Put two 50 Amp lines together to reach it. VERY NICE STAYOVER!! Would recommend.

Scott on November 14th, 2021:

Anonymous on October 25th, 2021:

Booking online was easy, the slip was actually open when i got there, but everything else was terrible, no one ever answered the phone or radio calls all day, the power went out on the entire dock for the whole night and although unbelievably someone from oasis responded to some one else's phone call they were not able to help restore power, overall not a good experience

A Note from the Marina:

We are sorry to read that you were disappointed with your stay. Our dockmaster did return to the dock at midnight to restore power to the dock after receiving a call from a customer. We appreciate the review and the opportunity to improve our service and hope to welcome this vessel back in the future.

Dan on September 27th, 2021:

Rob on September 26th, 2021:

Your staff Friday afternoon, Friday evening & Saturday morning was fantastic in every way. On Friday, the staff mistakenly thought I had cancelled my reservation, but I hadn't. Lucky for me someone else had cancelled so the marina was able to honor the reservation. The power on the electric posts would not stay. Your team tried re-setting it every 30-60 minutes, last time we did the reset was 11 pm, it did not work, we spent the night without shore power. I had a full freezer and refrigerator, not a happy ending. Had it not been for the great attitude and help of the staff, I would have rated the stay lower.

A Note from the Marina:

Thank you for staying with Annapolis Town Dock. We are glad to read you had a pleasant experience interacting with our staff. Our power pedestals use an Equipment Leakage Circuit Interrupter due to new electrical code requirements requiring greater ground fault protection in marinas. As a result, some vessels may not be compatible with our shore power systems. We did proactively issue a refund for the power charges to this customer. We appreciate the review and the opportunity to improve our service, and hope to welcome this boater back for an improved experience in the future.

Joseph on August 22nd, 2021:

Karen on August 14th, 2021:

Friendly staff! Great location!

Doug on August 12th, 2021:

Got caught in high seas. Was late arrival. Leigh stayed in contact to make sure we were safe - thanks! We woke at Town Dock and Tommy assisted us with getting set-up - great job. The big issue with this dock is getting on and off, the pilings are thick and push boat away from docks. We were able to pull up to safety ladder to get on and off boat. My passenger has a bad back, if the ladder was not there, we would have had to leave. I suggest adding ladders, portable ladders. I saw others struggling to get on and off boats too. This dock also has no showers or bathrooms. It is near public bathroom but not shower. There is a Harbor Master station there, but does not reciprocate with Oasis for showers. Had to beg for shower coins. Really! Enjoyed Annapolis.

Rhoda on August 12th, 2021:

Great location! Whitney, the dock hand was fabulous and went out of her way to welcome us and make sure we had everything we needed.

Gene on August 8th, 2021:

Paul on August 8th, 2021:

Leigh the dock master at Town Dock is the absolute best. She is extremely nice and accommodating and her knowledge of Annapolis, Kent Island and the surrounding area is unsurpassed. As far as the location is concerned you won’t find a better one. Town Dock is right in the heart of all the action. Very safe, clean, and has all the amenities you could ask for. Did I mention Leigh is the best?

Tony on August 6th, 2021:

The two staff members we met were just GREAT!

Anonymous on August 1st, 2021:

Dock hands were awesome, super attentive which made our stay fun.

James on July 28th, 2021:

The dockmaster, Leigh is awesome! Location is great. Just wish they had bath/shower facilities. Very happy with our trip!

ROBERT on July 26th, 2021:

Stephen on July 21st, 2021:

Bob on July 19th, 2021:

Very difficult reaching someone on site to direct place to dock. Not anyone observing poor behaving people hanging out. One person stayed for hours, shouting and threw a dock life ring on my boat. Need management, security on site..

A Note from the Marina:

We were sorry to hear about the after hours disturbance and did follow up with the city and Annapolis Harbormaster to review the situation. Our dock is located in a public, downtown area which is regularly patrolled by the police department. We apologize about the after hours inconvenience caused to you, and we hope to welcome you back for a more peaceful experience in the future.

Ashley on July 18th, 2021:

Everyone was very helpful and friendly

Emily on July 11th, 2021:

Joe on July 5th, 2021:

Jeff on June 28th, 2021:

Leigh (I hope I'm spelling that correctly!) and the team there were delightful, helpful, and had us secured and hooked up to power quickly. The location is obviously excellent and the docks well maintained with rubbing strips in place.

Debbie on June 27th, 2021:

Anonymous on June 27th, 2021:

The Dock attendant Whitney was outstanding. Absolute horrible experience otherwise. Drunks peeing in the water next to our porthole at 1 am followed by a gathering of 20 or so people with loud vulgar hip hop music and lyrics directly across ego alley from our boat. Next was the fireworks they set off with the cinders landing on my boat and bimini. Then they climbed aboard Lady Anne tourboat for fun. Multiple calls to Annapolis City Police about their presence and behavior went unheeded until we mentioned the tourboat. Police then tiptoed around the group of young adults fearing confrontation, shined there flashlights to make sure it was boat was ok and then got in there patrol vehicles and left the scene. The noise continued. I will never ever ever rent a slip there again.

A Note from the Marina:

Thank you for staying with Annapolis Town Dock. We are glad to read you had a pleasant experience interacting with our staff members. We were sorry to hear about the after hours disturbance and did follow up with the city and Annapolis Harbormaster to review the situation. Our dock is located in a public, downtown area which is regularly patrolled by the police department. We apologize about the after hours inconvenience caused to you, and we hope to welcome you back for a more peaceful experience in the future.

Ira on June 27th, 2021:

Was great until around 3 am when I was awoken to some sort of gathering on the other side of the water way. Police, loud music, someone shooting off fireworks. Went until around 4 am. Doesn't seem like any security around. Hope it isn't like that most nights (mornings).

A Note from the Marina:

Thank you for staying with Annapolis Town Dock. We were sorry to hear about the after hours disturbance and did follow up with the city and Annapolis Harbormaster to review the situation. Our dock is located in a public, downtown area which is regularly patrolled by the police department. We apologize about the after hours inconvenience caused to you, and we hope to welcome you back for a more peaceful experience in the future.

George on June 26th, 2021:

Easy to use reservation system; wonderful, friendly, helpful dockside staff; ideal location in the heart of Annapolis!

Anonymous on June 24th, 2021:

Great location; decent help doing the day with docking but HORRIBLE amenities. This is a very expensive slip rental and the only amenity offered is a restroom which was out of order the entire time!!! No alternative offered!!

A Note from the Marina:

We are sorry to read that you were disappointed with your stay. The amenities that are available are advertised on our Snag-A-Slip profile; the restrooms referred to in this review are public facilities available near the dock and not facilities managed by our marina team. We appreciate the review and the opportunity to improve our service, and hope to welcome this boater back to our dock in the future.

Ryan on June 19th, 2021:

The marina team was great, we will be back! It was disappointing that the city did not do more regarding nearby party boats well past 10pm.

Sean on June 19th, 2021:

Dockmaster Leigh and the other lady whose name I forget that checked is in were awesome. Guy when we checked out was good as well (can’t remember his name)

Hal on June 16th, 2021:

George on June 11th, 2021:

Really friendly and helpful dockside staff! Great location, of course!

George on June 10th, 2021:

Mark on June 3rd, 2021:

Great location!

Anonymous on May 26th, 2021:

Be sure to arrive before they close, which on a Saturday was 5:00 PM. We had reserved a slip for Friday and Saturday nights. We took a day trip on Saturday and when we returned around 7:00 PM, our space was taken. There are no slips, just space along the wall. Be sure to have a back-up plan, like anchoring in ten harbor. Otherwise, a great location.

A Note from the Marina:

We are sorry to read that this customer was disappointed with their stay. Our team is actively working on solutions to more clearly mark reserved spots along the dock spaces for boaters who may tie up, leave, and then return after hours. During summer, our team will be on site from 3:00PM until 7:00PM on weekdays and from 10:00AM until 7:00PM on weekdays. We have followed up with the guest directly regarding their stay and we did confirm that this customer was able to tie up after another vessel who did not have a reservation moved from the wall space. We look forward to welcoming this vessel back to our dock again in 2021 so that we can deliver the great experience that all boaters deserve.

TJ on May 24th, 2021:

Watched a great sunset. Leigh was very helpful and friendly. Very professional and courteous. Had access to power and water.

Anonymous on May 16th, 2021:

It is unfortunate that we never saw an employee of Oasis and our slip area was not clearly defined, Once we tied up multiple people who said the Boston Whaler dealer gave them permission to tie up their insisted we were in their spot. The worst part of the experience was after dark when we had returned from dinner a large Tiara yacht pulled up and told us we were in their slip. The Operator insisted that we move our boat forward so that he could squeeze in; Again there was no one who could be reached from Oasis. So, instead of sitting quietly drinking our coffee, we spent the next hour at this man’s insistence untying and redocking our boat at 9pm at night; the Tiara insisted we pull up in front of the fleet club which we wouldn’t do. It ruined our entire night.

A Note from the Marina:

We are sorry to read that this customer was disappointed with their stay. The Tiara vessel was not meant to arrive until Saturday morning as a delivery, and we apologize that their early arrival inconvenienced this paying customer. We did speak to this customer twice ahead of arrival to ensure they would be able to arrive on their own, and we also put red signs out designating their slip area for them. We have followed up with the guest directly regarding their stay. We look forward to welcoming this vessel back to our dock again in 2021 so that we can deliver the great experience that all boaters deserve.

Andrew on May 16th, 2021:

Mark on May 10th, 2021:

The statement on your instructions about using the harbor master facilities is flat out false. Poor communications and cost more than harbor master facility

A Note from the Marina:

We are sorry to read that this customer was disappointed with their stay. In response to this review, we did follow up with the Annapolis Harbormaster, and they confirmed that guests of Annapolis Town Dock can purchase tokens to use the nearby facilities and apologized that their staff was misinformed on this policy during this guest's time at Annapolis Town Dock. We have followed up with the guest directly regarding their stay. We look forward to welcoming this vessel back to our dock again in 2021 so that we can deliver the great experience that all boaters deserve.

Suzi on January 1st, 2021:

Anonymous on November 8th, 2020:

Very convenient

George on November 7th, 2020:

Very reasonable, responsive, and convenient service; good marina in the heart of Annapolis, where it is nearly impossible to book a space on the dock for more than a couple of hours.

Paul on November 1st, 2020:

Nicely done

John on October 25th, 2020:

A little confusing coming in for the first time, no one answered my radio calls on 16 or 9, went to the wrong pier initially because it wasn't clear where to dock, was told initially by the Harbor Master that the service were not available to us. Turns out the services are available, which although older the facilities were clean and serviceable. Young gentleman did come out and welcomed us, help hook us up to electrical. From a location perspective you couldn't ask for better spot.

A Note from the Marina:

Thank you for your review and for staying with Annapolis Town Dock. In response to your review, we've updated the pre-arrival email that all boaters receive beginning 72hrs ahead of their stay that contain check in and out times, arrival instructions, and dockage information. We added a new map and more instructions about our dock space vs the Harbormaster space in Ego Alley. We are located on the Port Side of Ego Alley when entering the channel. Certain services are available from the Harbormaster for a fee. We appreciate your review and the opportunity to improve our service.

Jack on October 24th, 2020:

Thomas on October 18th, 2020:

Scott on October 12th, 2020:

Anonymous on September 28th, 2020:

I really hate to give poor reviews. Unfortunately it was not a good experience. The rate of $4.00/FT was quite high given check-in was not until 3:00PM and check out was 11:00AM. Our slip was not available until almost 4:00 and we were told we had to be out by 11:00 sharp or we would be assessed a $20/hr fee. Power to the dock went out around 8:00 PM and was still not restored at 11:00AM when we were required to leave. A very disappointing experience...

A Note from the Marina:

We are sorry to read that you were disappointed with your stay. We did proactively issue a refund for the power charges due to the power outage experienced on site. We appreciate the review and the opportunity to improve our service, and will look to make updates to our profile on Snag-A-Slip to make it clear we are not the same as the Annapolis Harbormaster.

Anonymous on September 26th, 2020:

Impossible to raise dock master on radio or phone. May as well just take a mooring ball.

A Note from the Marina:

We are sorry to read that you were disappointed with your stay at Annapolis Town Dock. Unfortunately you did arrive ahead of the check in time stated in your pre-arrival email which is why there was not a team member on site yet to assist you with docking. When you spoke to our Concierge Team members on the phone they did re-advise you of the check in time and that you would need to wait to check in. Please note that Annapolis Town Dock does not manage the mooring balls in the area, these are managed by the Annapolis Harbormaster. We appreciate the review and the opportunity to improve our service, and hope to welcome you back to our dock in the future!

Tom on September 26th, 2020:

Jack on September 26th, 2020:

Need to improve on the electrical service

Michael on September 23rd, 2020:

Hugo on September 23rd, 2020:

Dockhands were great. Love going to Annapolis always a great experience, but the slip rental was $1.50 more than the same location at City Dock.

Tina on September 9th, 2020:

Easy as pie from start to finish. I really liked the way they kept me updated via email. Made it easy for anytime I needed to reference our plans. Our dock hand was very helpful upon arrival and departure. Highly recommend and will use Snag A Slip again.

Joe on September 8th, 2020:

Friendly staff!

Dwayne on September 8th, 2020:

The dock team was right on settling us all in on a busy holiday weekend. Of course the location is a roving boat show under tight quarters. We love hanging on the bulkhead for the people watching & interaction. Everything is well within walking distance. Annapolis is one of our favorites.

Matthew on September 7th, 2020:

Anonymous on September 6th, 2020:

Unique docking experience, right in the center of town. The staff were great and got us in and out smoothly. Great fun watching so the boats make their way down Ego Alley! They were quick to sort out a confusion on our departure time. Be sure to observe the 2pm check in and 11am check out times and all will be well!

Anonymous on September 6th, 2020:

Overall a very good experience, pleasant conversation with staff and others docked nearby, could have been five star but minor glitches need attention, couldn’t reach dock on radio upon arrival and cell phone conversation not convenient while trying to maneuver in tight area, then next morning lost power on the dock, no one around to help, ran on generator all morning until time to depart. Was easy to book the slip online and will be back.

Anonymous on September 5th, 2020:

Need more employees at dock. Just one person there is not good for big boats coming in

Anonymous on August 30th, 2020:

Totally misleading as you posed as the Annapolis city dock at a much higher price, no showers, no wifi, no restroom.

A Note from the Marina:

We are sorry to read that you were disappointed with your stay. WiFi, showers, and restrooms are not included amenities at Annapolis Town Dock at this time, and the profile on Snag-A-Slip does not advertise these as included. Additionally, the online profile & pre-arrival email sent to all boaters are clear that access to restroom and shower facilities can be purchased from the Harbormaster's Office, on Dock Street. We appreciate the review and the opportunity to improve our service, and will look to make updates to our profile on Snag-A-Slip to make it clear we are not the same as the Annapolis Harbormaster.

Ronald on August 29th, 2020:

Jim on August 25th, 2020:

Frank on August 16th, 2020:

The slip was ready when we arrived and the dock hands were great. The location was awesome!

Kristina on August 13th, 2020:

We couldn't get the shore power to work so the contact we had came to help us on his day off. He couldn't get it to work either so he helped us walk the boat to a space where we could get to the city dock power and then coordinated us getting a refund for being charged with him as well as ensured the dock master knew we were renting from them and were supposed to be there. Very kind

Jerome on August 8th, 2020:

Brandt on July 20th, 2020:

Steve on July 13th, 2020:

Anonymous on July 12th, 2020:

No wifi! Lost power on dock and no one available to rectify issue. Tried to call dockmaster but went right to voicemail!

A Note from the Marina:

We appreciate the review and the opportunity to improve our service. WiFi is not an included amenity at Annapolis Town Dock. Unfortunately, this boater left in the morning after their overnight stay before our dockhands were able to arrive & assist with their power issue. We did issue a promo code for 1 night free power through Snag-A-Slip. We look forward to welcoming this vessel back to our dock in 2020 so that we can deliver the great experience that all boaters deserve.

Rebecca on June 29th, 2020:

Edward on June 29th, 2020:

Great location.

Adam on June 22nd, 2020:

Michael on June 13th, 2020:

Scott on June 6th, 2020:

Stevens on June 6th, 2020:

Five star rating for convenience and location right in downtown Annapolis. Please note there are no rest-room or shower facilities, so if you're self-sufficient on your boat this is a great location. Power and water is available.

Hugh on June 4th, 2020:

Anonymous on June 1st, 2020:

Ring side seats at Ego Alley. Yes, the bath facilities are lacking, but, c’mon, you’re not coming here for the showers.

Brendan on May 31st, 2020:

Jonathan on May 25th, 2020:

Tobin on May 25th, 2020:

Tobin on May 18th, 2020:

Jonathan on May 17th, 2020:

Suzi on May 2nd, 2020:

Anonymous on March 2nd, 2020:

Honestly the best marina I’ve stayed at in Annapolis. So close to everything downtown. The dockhands checked in to see if they could help with anything through out my stay here.

Steven on January 1st, 2020:

Jeff on November 10th, 2019:

Never stayed. Nobody answered the radio or the phone calls for thirty minutes

A Note from the Marina:

We were sorry to read that this boater was unhappy with their experience. We appreciate the review and the opportunity to improve our service. We did issue a refund for this reservation through Snag-A-Slip. We look forward to welcoming this vessel back to our dock in 2020 so that we can deliver the great experience that all boaters deserve.

Suzi on November 10th, 2019:

Matt on November 9th, 2019:

No one to answer phones. Upon arrival no space. Ended up at city dock. No one to talk to for a refund.

A Note from the Marina:

We were sorry to read this review and that this boater was unhappy with their experience. We appreciate the review and the opportunity to improve our service. We did issue a refund for this reservation through Snag-A-Slip. We look forward to welcoming this vessel back to our dock in 2020 so that we can deliver the great experience that all boaters deserve.

Tom on November 3rd, 2019:

No dockhand was there, and i could not hook up to the electric as the boat in front of me was using it, so I had to plug into city power and pay for it. Snag-A-Slip did refund my electric fee.

Gene on October 21st, 2019:

Matthew on October 21st, 2019:

Rub rails on the pilings and longer open hours than other marinas make getting alongside easier in a tight area. No shower or other facilities (yet?) or it would get a 5. Price per foot is steep, but this is the "Boardwalk and Park Place" of downtown marinas on the Bay. Worth the price to get downtown occasionally.

Anonymous on July 23rd, 2019:

The marina has an excellent location. The only downside is the lack of amenities, showers specifically. Alex the dockhand was extremely helpful. I will definitely stay here again.

Anonymous on July 23rd, 2019:

Alex the dockmaster was fantastic! Very helpful and polite.

Suzi on August 14th, 2018:

Dock hand (I think Austin) was great - very helpful and knew boats.

Bryan on August 14th, 2018:

Excellent location, excellent service. The protectors on the piling are falling off and it would be very easy to scratch my boat. I strongly recommend fixing the piling bumpers with something more substantial. It’s a cheap fix that prevents extensive damage.