Anonymous on November 8th, 2020:

Very convenient

George on November 7th, 2020:

Very reasonable, responsive, and convenient service; good marina in the heart of Annapolis, where it is nearly impossible to book a space on the dock for more than a couple of hours.

Paul on November 1st, 2020:

Nicely done

John on October 25th, 2020:

A little confusing coming in for the first time, no one answered my radio calls on 16 or 9, went to the wrong pier initially because it wasn't clear where to dock, was told initially by the Harbor Master that the service were not available to us. Turns out the services are available, which although older the facilities were clean and serviceable. Young gentleman did come out and welcomed us, help hook us up to electrical. From a location perspective you couldn't ask for better spot.

A Note from the Marina:

Thank you for your review and for staying with Annapolis Town Dock. In response to your review, we've updated the pre-arrival email that all boaters receive beginning 72hrs ahead of their stay that contain check in and out times, arrival instructions, and dockage information. We added a new map and more instructions about our dock space vs the Harbormaster space in Ego Alley. We are located on the Port Side of Ego Alley when entering the channel. Certain services are available from the Harbormaster for a fee. We appreciate your review and the opportunity to improve our service.

Jack on October 24th, 2020:

Thomas on October 18th, 2020:

Scott on October 12th, 2020:

Anonymous on September 28th, 2020:

I really hate to give poor reviews. Unfortunately it was not a good experience. The rate of $4.00/FT was quite high given check-in was not until 3:00PM and check out was 11:00AM. Our slip was not available until almost 4:00 and we were told we had to be out by 11:00 sharp or we would be assessed a $20/hr fee. Power to the dock went out around 8:00 PM and was still not restored at 11:00AM when we were required to leave. A very disappointing experience...

A Note from the Marina:

We are sorry to read that you were disappointed with your stay. We did proactively issue a refund for the power charges due to the power outage experienced on site. We appreciate the review and the opportunity to improve our service, and will look to make updates to our profile on Snag-A-Slip to make it clear we are not the same as the Annapolis Harbormaster.

Anonymous on September 26th, 2020:

Impossible to raise dock master on radio or phone. May as well just take a mooring ball.

A Note from the Marina:

We are sorry to read that you were disappointed with your stay at Annapolis Town Dock. Unfortunately you did arrive ahead of the check in time stated in your pre-arrival email which is why there was not a team member on site yet to assist you with docking. When you spoke to our Concierge Team members on the phone they did re-advise you of the check in time and that you would need to wait to check in. Please note that Annapolis Town Dock does not manage the mooring balls in the area, these are managed by the Annapolis Harbormaster. We appreciate the review and the opportunity to improve our service, and hope to welcome you back to our dock in the future!

Tom on September 26th, 2020:

Jack on September 26th, 2020:

Need to improve on the electrical service

Michael on September 23rd, 2020:

Hugo on September 23rd, 2020:

Dockhands were great. Love going to Annapolis always a great experience, but the slip rental was $1.50 more than the same location at City Dock.

Tina on September 9th, 2020:

Easy as pie from start to finish. I really liked the way they kept me updated via email. Made it easy for anytime I needed to reference our plans. Our dock hand was very helpful upon arrival and departure. Highly recommend and will use Snag A Slip again.

Joe on September 8th, 2020:

Friendly staff!

Dwayne on September 8th, 2020:

The dock team was right on settling us all in on a busy holiday weekend. Of course the location is a roving boat show under tight quarters. We love hanging on the bulkhead for the people watching & interaction. Everything is well within walking distance. Annapolis is one of our favorites.

Matthew on September 7th, 2020:

Anonymous on September 6th, 2020:

Unique docking experience, right in the center of town. The staff were great and got us in and out smoothly. Great fun watching so the boats make their way down Ego Alley! They were quick to sort out a confusion on our departure time. Be sure to observe the 2pm check in and 11am check out times and all will be well!

Anonymous on September 6th, 2020:

Overall a very good experience, pleasant conversation with staff and others docked nearby, could have been five star but minor glitches need attention, couldn’t reach dock on radio upon arrival and cell phone conversation not convenient while trying to maneuver in tight area, then next morning lost power on the dock, no one around to help, ran on generator all morning until time to depart. Was easy to book the slip online and will be back.

Anonymous on September 5th, 2020:

Need more employees at dock. Just one person there is not good for big boats coming in

Anonymous on August 30th, 2020:

Totally misleading as you posed as the Annapolis city dock at a much higher price, no showers, no wifi, no restroom.

A Note from the Marina:

We are sorry to read that you were disappointed with your stay. WiFi, showers, and restrooms are not included amenities at Annapolis Town Dock at this time, and the profile on Snag-A-Slip does not advertise these as included. Additionally, the online profile & pre-arrival email sent to all boaters are clear that access to restroom and shower facilities can be purchased from the Harbormaster's Office, on Dock Street. We appreciate the review and the opportunity to improve our service, and will look to make updates to our profile on Snag-A-Slip to make it clear we are not the same as the Annapolis Harbormaster.

Ronald on August 29th, 2020:

Jim on August 25th, 2020:

Frank on August 16th, 2020:

The slip was ready when we arrived and the dock hands were great. The location was awesome!

Kristina on August 13th, 2020:

We couldn't get the shore power to work so the contact we had came to help us on his day off. He couldn't get it to work either so he helped us walk the boat to a space where we could get to the city dock power and then coordinated us getting a refund for being charged with him as well as ensured the dock master knew we were renting from them and were supposed to be there. Very kind

Jerome on August 8th, 2020:

Brandt on July 20th, 2020:

Steve on July 13th, 2020:

Anonymous on July 12th, 2020:

No wifi! Lost power on dock and no one available to rectify issue. Tried to call dockmaster but went right to voicemail!

A Note from the Marina:

We appreciate the review and the opportunity to improve our service. WiFi is not an included amenity at Annapolis Town Dock. Unfortunately, this boater left in the morning after their overnight stay before our dockhands were able to arrive & assist with their power issue. We did issue a promo code for 1 night free power through Snag-A-Slip. We look forward to welcoming this vessel back to our dock in 2020 so that we can deliver the great experience that all boaters deserve.

Rebecca on June 29th, 2020:

Edward on June 29th, 2020:

Great location.

Adam on June 22nd, 2020:

Michael on June 13th, 2020:

Scott on June 6th, 2020:

Stevens on June 6th, 2020:

Five star rating for convenience and location right in downtown Annapolis. Please note there are no rest-room or shower facilities, so if you're self-sufficient on your boat this is a great location. Power and water is available.

Hugh on June 4th, 2020:

Anonymous on June 1st, 2020:

Ring side seats at Ego Alley. Yes, the bath facilities are lacking, but, c’mon, you’re not coming here for the showers.

Brendan on May 31st, 2020:

Jonathan on May 25th, 2020:

Tobin on May 25th, 2020:

Tobin on May 18th, 2020:

Jonathan on May 17th, 2020:

Suzi on May 2nd, 2020:

Anonymous on March 2nd, 2020:

Honestly the best marina I’ve stayed at in Annapolis. So close to everything downtown. The dockhands checked in to see if they could help with anything through out my stay here.

Steven on January 1st, 2020:

Steven on January 1st, 2020:

Steven on January 1st, 2020:

Jeff on November 10th, 2019:

Never stayed. Nobody answered the radio or the phone calls for thirty minutes

A Note from the Marina:

We were sorry to read that this boater was unhappy with their experience. We appreciate the review and the opportunity to improve our service. We did issue a refund for this reservation through Snag-A-Slip. We look forward to welcoming this vessel back to our dock in 2020 so that we can deliver the great experience that all boaters deserve.

Suzi on November 10th, 2019:

Matt on November 9th, 2019:

No one to answer phones. Upon arrival no space. Ended up at city dock. No one to talk to for a refund.

A Note from the Marina:

We were sorry to read this review and that this boater was unhappy with their experience. We appreciate the review and the opportunity to improve our service. We did issue a refund for this reservation through Snag-A-Slip. We look forward to welcoming this vessel back to our dock in 2020 so that we can deliver the great experience that all boaters deserve.

Tom on November 3rd, 2019:

No dockhand was there, and i could not hook up to the electric as the boat in front of me was using it, so I had to plug into city power and pay for it. Snag-A-Slip did refund my electric fee.

Gene on October 21st, 2019:

Matthew on October 21st, 2019:

Rub rails on the pilings and longer open hours than other marinas make getting alongside easier in a tight area. No shower or other facilities (yet?) or it would get a 5. Price per foot is steep, but this is the "Boardwalk and Park Place" of downtown marinas on the Bay. Worth the price to get downtown occasionally.

Anonymous on July 23rd, 2019:

The marina has an excellent location. The only downside is the lack of amenities, showers specifically. Alex the dockhand was extremely helpful. I will definitely stay here again.

Anonymous on July 23rd, 2019:

Alex the dockmaster was fantastic! Very helpful and polite.

Suzi on August 14th, 2018:

Dock hand (I think Austin) was great - very helpful and knew boats.

Bryan on August 14th, 2018:

Excellent location, excellent service. The protectors on the piling are falling off and it would be very easy to scratch my boat. I strongly recommend fixing the piling bumpers with something more substantial. It’s a cheap fix that prevents extensive damage.