- Data integrity
You represent that all of the information, data and other materials you provide on this Site or to Snag-A-Slip through any other means are true, accurate, current and complete. You are responsible for updating and correcting the information you have provided on this Site, as appropriate.
- Privacy Notice
A copy of the Privacy Notice that applies to the collection, use, disclosure and other processing of personal information on this Site is located in the privacy section of this site. You consent to any personal information we obtain about you (either via this Site, by email, telephone or any other means) being collected, stored and otherwise processed in accordance with the terms of the Privacy Notice. We may update the Privacy Notice from time to time in our sole discretion, and post an updated version of the notice at the website address provided above.
- License and Site Access
All content available through this Site (including, without limitation, text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code and software, as well as the selection and arrangement thereof) is the exclusive property of and owned by Snag-A-Slip, its licensors or its content providers, and is protected by copyright, trademark and other applicable U.S. and foreign laws.
Snag-A-Slip grants you a limited license to access and make personal use of this Site. Unless indicated to the contrary, you may access, copy, download and print the content available on this Site for your personal, non-commercial use, provided you do not modify or delete any copyright, trademark or other proprietary notices that appear in the content. Snag-A-Slip or its licensors or content providers retain full and complete title to the content available on the Site, including all associated intellectual property rights, and provide this content to you under a license that is revocable at any time in Snag-A-Slip’s sole discretion. Snag-A-Slip strictly prohibits any other use of any content available through the Site, including but not limited to:
- any downloading, copying or other use of the content or the Site for purposes competitive to Snag-A-Slip or for the benefit of another vendor or any third party;
- any caching, unauthorized linking to the Site or the framing of any content available on the Site;
- any modification, distribution, transmission, performance, broadcast, publication, uploading, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any content, products or services obtained from the Site that you do not have a right to make available (such as the intellectual property of another party);
- any uploading, posting or transmitting of any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer;
- using any hardware or software intended to surreptitiously intercept or otherwise obtain any information (such as system data or personal information) from the Site (including, but not limited to the use of any “scraping” or other data mining techniques, robots or similar data gathering and extraction tools); or
- any action that imposes or may impose (in Snag-A-Slip’s sole discretion) an unreasonable or disproportionately large load on Snag-A-Slip’s infrastructure, or damage or interfere with the proper working of our infrastructure.
You are responsible for obtaining access to the Site, and that access may involve third-party fees (such as Internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access the Site. You may not bypass any measures that have been implemented to prevent or restrict access to this Site. Any unauthorized access to the Site by you (including any such access or use that involves in any way an account you may establish on the Site or any device you may use to access the Site) shall terminate the permission or license granted to you by Snag-A-Slip.
Snag-A-Slip reserves the right to refuse or cancel any person’s registration for this Site, remove any person from this Site and prohibit any person from using this Site for any reason whatsoever, and to limit or terminate your access to or use of the Site at any time without notice. Snag-A-Slip neither warrants nor represents that your use of the content available on this Site will not infringe rights of third parties not affiliated with Snag-A-Slip. Termination of your access or use will not waive or affect any other right or relief to which Snag-A-Slip may be entitled, at law or in equity.
- Content You Submit
You acknowledge that you are responsible for any content you may submit through the Site, including the legality, reliability, appropriateness, originality and copyright of any such content. You may not upload to, distribute or otherwise publish through this Site any content that:
- is confidential, proprietary, invasive of privacy or publicity rights, infringing on intellectual property rights, unlawful, harmful, threatening, false, fraudulent, libelous, defamatory, slanderous, obscene, vulgar, profane, abusive, harassing, hateful, racially, ethnically or otherwise objectionable, including, but not limited to any content that encourages conduct that would constitute a criminal offense, violates the rights of any party or otherwise gives rise to civil liability or otherwise violates any applicable U.S. of foreign laws;
- may contain software viruses or malware;
- contains advertisements or solicitations of any kind, or other commercial content;
- is designed to impersonate others;
- contains personal information (such as messages that include phone numbers, Social Security numbers, payment card numbers, account numbers, addresses or employer references), except where we expressly ask you to provide such information;
- contains messages by non-spokesperson employees of Snag-A-Slip purporting to speak on behalf of Snag-A-Slip or containing confidential information or expressing opinions concerning Snag-A-Slip;
- contains messages that offer unauthorized downloads of any copyrighted, confidential or private information;
- contains multiple messages placed within individual folders by the same user restating the same point;
- contains chain letters of any kind; or
- contains identical (or substantially similar) messages to multiple recipients advertising any product or service, expressing a political or other similar message, or any other type of unsolicited commercial message; this prohibition includes but is not limited to (a) using the invitation functionality that may be available on the Site to send messages to people who do not know you or who are unlikely to recognize you as a known contact; (b) using the Site to connect to people who do not know you and then sending unsolicited promotional messages to those direct connections without their permission; or (c) sending messages to distribution lists, newsgroup aliases or group aliases.
You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content. Some features that may be available on this Site require registration. By registering, you agree to provide true, accurate, current and complete information about yourself.
With respect to any content you submit or make available through the Site (other than personal information, which is handled in accordance with the Privacy Notice, you grant Snag-A-Slip a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such content or any part of such content, in any media. You hereby represent, warrant and covenant that any content you provide does not include anything (including, but not limited to, text, images, music or video) to which you do not have the full right to grant such a license to Snag-A-Slip.
This Site may contain links to other websites or resources that are operated by third parties not affiliated with Snag-A-Slip. These links are provided as a convenience to you and as an additional avenue of access to the information contained therein. We are not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. Inclusion of links to other sites or resources should not be viewed as an endorsement of the content of linked sites or resources. Different terms and conditions and privacy policies may apply to your use of any linked sites or resources. Snag-A-Slip is not responsible or liable, directly or indirectly, for any damage, loss or liability caused or alleged to be caused by or in connection with any use of or reliance on any such content, products or services available on or through any such linked site or resource.
YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE SITE OR ANY FEATURE OR PART THEREOF AT ANY TIME. SNAG-A-SLIP DISCLAIMS ANY WARRANTIES THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT THE SITE WILL BE SECURE; THAT THE SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE WILL BE VIRUS-FREE; OR THAT INFORMATION ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, AND RELIABLE OR OTHERWISE COMPLETE. IF YOU DOWNLOAD ANY CONTENT FROM THIS SITE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH CONTENT. NO ADVICE OR INFORMATION OBTAINED BY YOU FROM THE SITE SHALL CREATE ANY WARRANTY OF ANY KIND. IN CERTAIN JURISDICTIONS, THE LAW MAY NOT PERMIT THE DISCLAIMER OF WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
- LIMITATION OF LIABILITY
THE PROVIDERS WHOSE PRODUCTS AND SERVICES ARE AVAILABLE ON THE SNAG-A-SLIP SITES ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF SNAG-A-SLIP. SNAG-A-SLIP IS NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SERVICE PROVIDERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM.
YOU ACKNOWLEDGE AND AGREE THAT YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE SITE and/or for use of the SNAG-A-SLIP membership, COMMUNICATIONS WITH THIRD PARTIES, AND PURCHASE AND USE OF THE PRODUCTS AND SERVICES AVAILABLE THROUGH THE SNAG-A-SLIP SITES. YOU ACKNOWLEDGE AND AGREE THAT ANY INFORMATION YOU SEND OR RECEIVE DURING YOUR membership and/or USE OF THE SITE MAY NOT BE SECURE AND MAY BE INTERCEPTED BY UNAUTHORIZED PARTIES. YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SITE IS AT YOUR OWN RISK AND THAT THE SITE IS MADE AVAILABLE TO YOU AT NO CHARGE. RECOGNIZING SUCH, YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW (WITHOUT LIMITATION, consumer protection law), NEITHER SNAG-A-SLIP NOR ITS licensors, SUPPLIERS OR THIRD PARTY CONTENT PROVIDERS ((“Snag-A-Slip LLC” or “SAS”) WILL BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO (1) THIS SITE, OR ANY OTHER SITE or resource YOU ACCESS THROUGH A LINK FROM THIS SITE; (2) ANY ACTION WE TAKE OR FAIL TO TAKE AS A RESULT OF COMMUNICATIONS YOU SEND TO US; (3) your SNAG-A-SLIP membership, any termination or cancellation of your membership, any referral credit program (or associated credits); (4) any products or services made available or purchased through the SNAG-A-SLIP sites, including any damages or injury arising from any use of such products or services; (5) ANY DELAY OR INABILITY TO USE THE SITE OR ANY INFORMATION, PRODUCTS OR SERVICES ADVERTISED IN OR OBTAINED THROUGH THE SITE; (6) THE MODIFICATION, REMOVAL OR DELETION OF ANY CONTENT SUBMITTED OR POSTED ON the SITE; OR (7) ANY USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF SAS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. IT IS THE RESPONSIBILITY OF THE USER TO EVALUATE THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY OPINION, ADVICE OR OTHER CONTENT AVAILABLE THROUGH THE SITE, OR OBTAINED FROM A LINKED SITE OR RESOURCE. THIS DISCLAIMER APPLIES, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY ARISING FROM ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, FILE CORRUPTION, COMMUNICATION-LINE FAILURE, NETWORK OR SYSTEM OUTAGE, LOSS OF PROFITS BY YOU, OR THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, LOSS OR USE OF ANY RECORD OR DATA, AND ANY OTHER TANGIBLE OR INTANGIBLE LOSS. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT SAS SHALL NOT BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER OF THE SITE. YOUR REMEDY FOR ANY OF THE ABOVE CLAIMS OR ANY DISPUTE WITH SNAG-A-SLIP IS TO DISCONTINUE YOUR USE OF THE SITE. YOU AND SNAG-A-SLIP AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SITE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OR THE CAUSE OF ACTION IS PERMANENTLY BARRED. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, ALL OR A PORTION OF THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
You will indemnify and hold harmless SAS from and against any and all fines, penalties, liabilities, losses and other damages of any kind whatsoever (including attorneys’ and experts’ fees), incurred by SAS and such parties, and shall defend SAS and such parties against any and all claims arising out of (1) your breach of these Terms and Use; (2) your breach of the Terms of Service; (4) fraud you commit, or your intentional misconduct or gross negligence; or (5) your violation of any applicable U.S. of foreign law or the rights of a third party. Snag-A-Slip, LLC will control the defense of any claim to which this indemnity may apply, and in any event, you shall not settle any claim without the prior written approval of SAS.
- Electronic Communications
When you use the Site or send emails to Snag-A-Slip, you are communicating with Snag-A-Slip electronically. You consent to receive electronically any communications related to your use of this Site. Snag-A-Slip will communicate with you by email or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. All notices from Snag-A-Slip intended for receipt by a customer shall be deemed delivered and effective when sent to the email address you provide on any of the Snag-A-Slip Sites.
- Site-Provided Email and Postings
The Site may provide users with the ability to send email messages to other users and non-users and to post messages on the Site. Snag-A-Slip is under no obligation to review any content (including any messages) posted on or sent through the Site by users and assumes no responsibility or liability relating to any such content. Snag-A-Slip, in its sole discretion, may monitor, not post or remove any such content.
- Access to Password Protected Site Features
Access to and use of password-protected areas of the Site is restricted to authorized users only. You are responsible for protecting your login credentials, including any password. You agree that you will be responsible for any and all statements made, and acts or omissions that occur, through the use of your login credentials. If you have any reason to believe or become aware of any loss, theft or unauthorized use of your login credentials, notify Snag-A-Slip immediately. Snag-A-Slip may assume that any communications we receive from your email or other address, or communications that are associated with your login credentials or your account on this Site, have been made by you unless we receive notice indicating otherwise.
- Trademarks and Copyrights
The trademarks, logos and service marks (“Marks”) displayed on the Site are the property of Snag-A-Slip or its licensors or content providers, or other parties. Users or any parties acting on their behalf are prohibited from using any Marks for any purpose without permission. You may not use frames or utilize framing techniques or technology to enclose any content included on the Site without Snag-A-Slip’s express written consent. Further, you may not utilize any Site content in any meta tags or any other “hidden text” techniques or technologies without Snag-A-Slip’s express written consent. All content (including any software programs) available on or through the Site is protected by copyright, trademark and other applicable U.S. and foreign laws.
- Claims of Intellectual Property Infringement
Snag-A-Slip respects the intellectual property of others, and we ask our users to do the same. You are hereby informed that Snag-A-Slip has adopted and reasonably implemented a policy that provides for the termination in appropriate circumstances of website users or Snag-A-Slip members who are repeat copyright infringers. Snag-A-Slip may, in appropriate circumstances and at its discretion, disable and/or terminate the accounts and/or memberships of users who may be infringing the intellectual property of a third party. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide Snag-A-Slip’s Copyright Agent the following information (to be effective, the notification must be in writing and provided to our Copyright Agent):
- an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
- a description of the copyrighted work or other intellectual property that you claim has been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
- identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and a description of where the material that you claim is infringing is located on the Site;
- your address, telephone number, and, if available, email address;
- a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
- a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf; and
Snag-A-Slip’s agent for notice of claims of copyright or other intellectual property infringement can be reached as follows:
c/o Snag A Slip, Legal Department
101 W. Dickman St, Suite 1000, Baltimore, MD 21230
By email: legal...snagaslip...com
Snag-A-Slip may update this contact information from time to time without notice to you. We will post the current contact information on this Site.
- Survival of Terms After Agreement Ends
- Force Majeure
From time to time Snag-A-Slip may offer special promotional offers that may or may not apply to your Snag-A-Slip account. You agree to be bound by any additional terms and conditions for these special offers, which shall appear in connection with the offer.
- Entire Agreement and Admissibility
- How to Contact Us
Snag A Slip, LLC
Attn: Legal Department
101 W. Dickman St, Suite 1000, Baltimore, MD 21230
Effective Date: April 24, 2015
SNAG-A-SLIP TERMS AND CONDITIONS OF SERVICE
By establishing membership on the Snag-A-Slip Sites, or purchasing or using products or services through the Snag-A-Slip Sites, you acknowledge and agree as follows:
These Terms of Service have been executed and delivered by you and constitute a valid and binding agreement between you and Snag-A-Slip, enforceable against you in accordance with their terms. You represent that you are (1) at least 18 years of age, (2) of legal age to form a binding contract, and (3) not a person barred from receiving services under the laws of the United States or other applicable jurisdiction.
You shall establish and use your membership on the Snag-A-Slip Sites, and purchase and use the products and services available through the Snag-A-Slip Sites, in strict compliance with these Terms of Service and all applicable laws, rules and regulations (collectively, “Laws”). All calls, emails and other communications between you and Snag-A-Slip may be recorded.
- PRIVACY NOTICE
A copy of the Privacy Notice that applies to the collection, use, disclosure and other processing of personal information by Snag-A-Slip is located. You consent to any personal information we may obtain about you (either via the Snag-A-Slip Sites, by email, telephone or any other means) being collected, stored and otherwise processed in accordance with the terms of the Privacy Notice. Snag-A-Slip may update its Privacy Notice from time to time in its sole discretion, and post an updated version of the notice at the website address provided above.
- SNAG-A-SLIP MEMBERSHIP
Establishing a Membership
You may establish membership on the Snag-A-Slip Sites. At a minimum, enrollment requires you to (1) indicate agreement to these Terms and Conditions (2) provide contact information and identification details, and (3) submit any other form of authentication required as part of the enrollment process, in Snag-A-Slip’s sole discretion. You agree to accept responsibility for all activities that occur under your account or password. You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your account. We encourage you to review our Information Security policy at http://www.snagaslip.com/terms-conditions for information about some of the measures you may take to help protect your account, but we cannot guarantee that implementing such measures will ensure the security of the account or your information.
Use of Membership
You shall not use Snag-A-Slip membership for any purpose competitive to Snag-A-Slip or its affiliates. You will notify Snag-A-Slip immediately by emailing Legal@SnagASlip.com of any unauthorized use of your Snag-A-Slip membership or the Snag-A-Slip Sites known to you, whether by you or a third party.
Each membership shall be unique. You may not combine your membership booking with another person’s booking to create one reservation.
- ORDER PROCESSING
Snag-A-Slip may, in its sole discretion, choose to not process or to cancel your reservation in certain circumstances. This may occur, for example, when the booking you wish to reserve is no longer available or has been mispriced, we suspect the reservation request is fraudulent, or in other circumstances Snag-A-Slip deems appropriate in its sole discretion. Snag-A-Slip also reserves the right, in its sole discretion, to take steps to verify your identity to process your reservation. Snag-A-Slip will either not charge you or refund the Charges (as the term is defined in Section 13 of these Terms and Conditions) for reservations that we do not process or cancel.
- PRODUCT AND SERVICE AVAILABILITY
In rare cases, a marina, trip or event may be available when a customer places the order, but becomes unavailable prior to check-in. If this should occur, your sole remedy shall be to contact Snag-A-Slip to make alternative arrangements or to cancel your reservation.
- PRODUCT AND SERVICE DESCRIPTIONS
Snag-A-Slip attempts to provide accurate descriptions of products and services on the Snag-A-Slip Sites. Certain products and services available on the Snag-A-Slip Sites may be designated “Snag-A-Slip Verified.” Snag-A-Slip does not warrant, however, that the descriptions are accurate, complete, reliable, current or error-free.
- SPECIAL REQUESTS
If you have any special requests in connection with your Snag-A-Slip itinerary, you must submit them on the Snag-A-Slip Sites at the time you book your reservation. We will pass along any requests we deem reasonable to the relevant service providers. We cannot guarantee, however, that the service providers will fulfill such requests, as such services or amenities may not be available. Snag-A-Slip is not liable for any failure to fulfill a special request, and no cancellation due to any special request not being met shall be allowed. Snag-A-Slip does not accept booking requests conditioned or contingent on the fulfillment of a special request. We will deem any such booking a “regular” booking with the special request handled as specified in this Section 8.
- PRICING INFORMATION
Snag-A-Slip pre-negotiates certain rates with service providers to facilitate the booking of reservations on your behalf. Snag-A-Slip retains service fees as compensation for facilitating reservations, which vary according to the amount and type of reservation booked through Snag-A-Slip. The rates displayed on the Snag-A-Slip Sites reflect Snag-A-Slip’s pre-negotiated rates, which include the fees retained by Snag-A-Slip.
Snag-A-Slip strives to provide accurate pricing information regarding the products and services available on the Snag-A-Slip Sites. We cannot, however, insure against pricing errors or pricing changes. Snag-A-Slip reserves the right, at its sole discretion, to not process or cancel any bookings placed for a product or service whose price was (1) incorrectly provided as a result of an error, or (2) changed by the service provider. If this occurs, Snag-A-Slip will notify you by email and correct the pricing on the Snag-A-Slip Sites.
If additional charges apply to your booking (including but not limited to the addition of hook-up fees, resort fees or other taxes or incidentals), which charges you do not pay at the time of checkout on the Snag-A-Slip Sites, you will be responsible for paying these charges directly to the service provider.
- 5a. SNAG-A-SLIP PRICE MATCH GUARANTEE
When the Price Match Guarantee is Applicable
If you have already booked with Snag-A-Slip, a claim can be made if the price you are quoted directly from the marina [inclusive of all taxes, fees, and surcharges] is lower than what you paid on snagaslip.com [The Snag-A-Slip Price]. If you haven’t yet booked with Snag-A-Slip, but are quoted a lower price directly from the marina, Snag-A-Slip will match the price.
- Which Prices Can You Compare Against
You can compare your Snag-A-Slip Price with the prices offered directly from the marina [hereinafter known as the 'Third Party Price'] for the exact same itinerary — inclusive of: location, dates of travel, and boat dimensions. The Third Party Price must be available to book and purchase in the same currency as the Snag-A-Slip Price and include all taxes, fees, surcharges, and charges applied to the Snag-A-Slip Price.
The Price Match Guarantee is ineligible when the Third Party Price being offered is outside the public domain or is a special eligibility fare, such as [but not limited to] staff prices, closed user offers, third-party promotion prices, corporate discount prices, senior, affiliate, opaque agencies, consolidator, wholesale and group prices. The Price Match Guarantee is not currently applicable on any other third party booking sites and only applies when you are quoted a lower price directly from the marina that you would like to book with. The Price Match Guarantee is only applicable before your booking commences; you are not able to submit a claim during or after your stay.
- How To Claim a Refund or Price Match
Please contact Snag-A-Slip with your name, email, phone number, and itinerary and let us know that you found a lower price directly from the marina. We will contact the marina, and if we can verify that you have been offered the lower price, we will either match it or refund you the difference.
- Verifying Your Claim
Snag-A-Slip must be able to verify that the Third Party Price you found directly with the marina is lower than what is available on snagaslip.com. We will verify that the Third Party Price meets all of the criteria set out in our terms and conditions and you will be notified whether your claim qualifies for a refund or price match. Snag-A-Slip’s decision on the eligibility and the refund amount of your claim will be final and binding.
- Refund and Price Match Process
If you have already booked a trip with Snag-A-Slip before you find the lower price, we will refund the difference. Upon notification of your qualification for a refund, we will aim to refund you the monetary difference between the Third Party Price and the Snag-A-Slip price within 72 hours. Your refund will be credited to the same method you used for your Snag-A-Slip booking.
If you have not already booked a trip with Snag-A-Slip, but would like to, we will match the marina’s offer. Upon notification of your qualification for a price match, we will contact you directly to help you complete your booking with Snag-A-Slip.
If you cancel [partial or whole] a booking on which we have already made a refund, we will refund you the original amount you paid for the ticket, minus the Price Match Guarantee refund and any applicable cancellation fees. All refunds will be governed by ant terms and conditions applicable in your destination country during your Snag-A-Slip booking.
- Snag-A-Slip Rights
Snag-A-Slip is the final authority on the interpretation of the terms and conditions related to the Price Match Guarantee. We reserve the right to cancel this promotion or amend the terms and conditions at any time and without notice.
- CANCELLATIONS AND CHANGES TO RESERVATIONS
Cancellations and changes to reservations made through one of our flash sales are not permitted. With respect to other services and reservations available on the Snag-A-Slip Sites, the rules and restrictions regarding your reservation, as described on the relevant site at the time you make the reservation, will specify whether you may be able to cancel or change your reservation. If a change to or cancellation of your reservation is permitted, you may be charged a cancellation or change fee. You agree to pay any cancellation or change fees that you incur.
To the extent you are eligible to cancel or change your reservation, such cancellation is subject to the property’s cancellation policy noted in your booking confirmation or otherwise provided to you. To the extent any credit or refund is due, such amount will be refunded to you in the original form of payment (i.e., either Snag-A-Slip credit or credited back to the payment card which we originally charged for your booking). All refunds will be paid in the currency in which you originally paid for the booking, as specified by Snag-A-Slip.
You may not sell, auction, barter or transfer your reservation to a third party.
- SERVICE PROVIDER RULES AND RESTRICTIONS
Service providers may impose additional rules and restrictions on products and services available through the Snag-A-Slip Sites. Please read these additional terms and conditions carefully. By purchasing products and services through Snag-A-Slip you agree to abide by such additional rules and restrictions, such as the payment of all amounts when due and compliance with the service provider’s rules and restrictions regarding availability, minimum age, maximum occupancy, pet policies, child policies and use of fares, products or services. You agree that any violation of any such service provider’s rules and restrictions may result in cancellation of your reservation, in being denied access to the applicable travel products or services, in forfeiting any Charges (defined below) paid for such reservation, and in being charged by Snag-A-Slip for any costs we incur as a result of such violation.
- TAXES AND FEES
The sales or other taxes charged in connection with your booking depend on the location of the event, property or service provider, any rules governing those service providers, or other requirements. Service providers may also charge service fees. You will be able to view the taxes and additional service fees included in a booking before confirming the booking.
Snag-A-Slip bookings do not include any incidental charges, expenses or services, except as specifically described in your itinerary. You are liable for any such incidental charges, expenses or services that you incur or consume during your trip.
ALL RESERVATIONS BOOKED THROUGH SNAG-A-SLIP MUST BE PREPAID IN FULL. YOU AGREE TO PAY TO SNAG-A-SLIP THE FEES, COSTS, EXPENSES AND OTHER CHARGES IN CONNECTION WITH YOUR RESERVATION (COLLECTIVELY, THE “CHARGES”). YOU ACKNOWLEDGE AND AGREE THAT THE CHARGES WILL BE BILLED TO YOUR PAYMENT CARD, OR THAT YOU WILL PAY THE CHARGES USING ANOTHER PAYMENT METHOD APPROVED BY SNAG-A-SLIP.
GIVEN THE NATURE OF TRAVEL SERVICES, WE RECOMMEND THAT YOU OBTAIN INDEPENDENT INSURANCE TO PROVIDE ADEQUATE COVER FOR MEDICAL EXPENSES, PERSONAL ACCIDENT, LOSS OF BAGGAGE AND CURTAILMENT OR CANCELLATION OF YOUR TRIP. PLEASE NOTE THAT SUCH INSURANCE IS NOT INCLUDED WITH YOUR PURCHASE ON SNAG-A-SLIP.
- CONTENT YOU SUBMIT
With respect to any content you submit or make available to Snag-A-Slip (other than personal information, which is handled in accordance with the Privacy Notice, including by not limited to endorsements or testimonials, you grant Snag-A-Slip a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such content or any part of such content, in any media. You hereby represent, warrant and covenant that any content you provide does not include anything (including, but not limited to, text, images, music or video) to which you do not have the full right to grant such a license to Snag-A-Slip.
Notices hereunder shall be given in writing by personal delivery, certified or registered or overnight or other courier or delivery service, addressed, in the case of Supplier, to its address indicated on the first page of this Agreement and, in the case of Snag-A-Slip, to TBD Attn: Legal Counsel. All such notices shall be deemed to have been given and received (a) upon receipt if personally delivered or sent by certified or registered mail and (b) when delivery is confirmed if sent by overnight or other courier or delivery service.
- ENTIRE AGREEMENT
If any provision of these Terms of Service enforceability of the remaining provisions shall not in any way be affected or impaired thereby, and such provision shall be deemed to be restated to reflect the parties’ original intentions as nearly as possible in accordance with applicable laws.
- MODIFICATION OF TERMS OF SERVICE
You acknowledge and agree that Snag-A-Slip may, in its sole discretion, modify, add or remove any portion of these Terms of Service at any time and in any manner, including the terms of Snag-A-Slip membership, by posting revised Terms of Service on the Site. You may not amend or modify these Terms of Service under any circumstances. The current version of these Terms of Service is available. It is your responsibility to check periodically for any changes we make to the Terms of Service. Your continued use of this Site after any changes to the Terms of Service means you accept the changes.
- EFFECT OF TERMINATION/SURVIVAL OF SELECTED PROVISIONS
Notwithstanding the expiration or earlier termination of your Snag-A-Slip membership, or any general legal principles to the contrary, any provision of these Terms of Service that impose or contemplate continuing obligations or rights of a party will survive expiration or termination of these Terms of Service.
- EFFECTIVE DATE
April 27, 2015.