Walter on September 22nd, 2023:

chris on September 20th, 2023:

We called the night before to ask what time the fuel dock opened. We were told 8:00. When my captain called the next morning at 8:00 a.m. to find out if they would be opening soon the response he received was atrocious. I have screenshots of the conversation if you'd like to see them. The person who is supposed to open the fuel dock at 8:00 told us to go somewhere else and get fuel and not to come back to the Troy dock. I have two hired captains on my boat, one of them is a master captain, and they've already put the word out to the other captains to avoid this dock. I would be happy to chat with you about our interactions with them if you like. I will be sending copies of the screenshots and a summation of the conversation to the Troy Marina management.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment. The marina acknowledged receipt of the review, but did not provide a reply to post.

Randall on September 11th, 2023:

Friendly and accommodating service. Great restaurants close walk. Easy in and out.

Chris on September 5th, 2023:

Kristina on September 3rd, 2023:

John on September 2nd, 2023:

Michael on September 2nd, 2023:

it's been my stop before heading to the canals always clean and staff very helpful

Anonymous on August 21st, 2023:

Nice facility, helpful people and great location.

Al on August 20th, 2023:

Great place to meet other boaters

david on August 19th, 2023:

Larry on August 18th, 2023:

Good dock master. Side tie on the river was ok, but occasional wakes from inconsiderate boaters. Also, Troy has serious high crime. And a boat came in and the dockmaster squeezed it ahead of us (way too tight) and my anchor hit his dinghy. Not comfortable. Will not go back. Waterford a MUCH better place

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

John on August 7th, 2023:

Anonymous on August 7th, 2023:

Overall a great stop. I’m giving it a 5 as bathroom / shower distance can’t really be helped. Dinosaur bbq great with several other options for dining

Cindy on August 4th, 2023:

Great location and dockmaster, easy tie/up alongside.

Karl on August 4th, 2023:

Excellent dock master - professional and personable

Douglas on August 1st, 2023:

Very handy to town. Nice stop after clearing the Federal Lock. Try to catch the Farmers Market on Tuesday on River street (ends at 2 pm).

Anonymous on July 30th, 2023:

Very nice location. Nice docks and friendly.

Malcolm on July 28th, 2023:

The marina is a floating face dock on the Hudson River LDB just above the Federal Street Bridge. The depth is 19' MLW, the docks are floating (6' tide even this far up) and they are new. The power pedestals (with water) are also in good shape. The dockmaster and his assistant made a point of meeting us on the dock to assist us and give us useful local information. There is fuel and pump out available at the north end of the dock. The marina is "bare bones. The bathrooms are up on the promenade in a trailer. There is no laundry. There is a gate to the dock but it remained open at night. The docks were well illuminated. There is not marina Wi-Fi. The dock was full with 7 40-50' foot boats tied up. The Federal Lock is about a mile upstream. Reservations are made through Snag-a-Slip.

We came in on Friday for the Saturday Farmer's Market which has quite the reputation. There was no problem delaying our departure until after noon. The market is held just south of the Federal Street Bridge and just off the river. The area that the market is held in is filled with interesting stores and restaurants that, under other circumstances, we would love to spend time browsing. There is a large selection of restaurants within a half mile of the dock. We had an excellent meal at Dinosaur Bar-b-que on the river. The location, the service we received, the Farmer's Market all contribute to the 4 star rating that we feel is justified for this marina.

James on July 28th, 2023:

Excellent downtown location. Very nice docks. Staff very helpful. Place is run By Oasis Marinas. They should add WiFi and a secure gate to the docks. Visit on the Saturday Market during summer-one of the best markets.

Erika on July 28th, 2023:

A great stop. Nice docks and the city right at the door step. Dinosaur Smoke House right beside the marina has the best Brisket BBQ we had for a long time. Well worth it.

Wilton on July 23rd, 2023:

Gena on July 18th, 2023:

Dockmaster John was very helpful in getting us secured. Docks and electrical in great shape, very convenient to several restaurants and bars. Restrooms are clean. They are actually in a trailer parked nearby.

Tom on July 16th, 2023:

We really enjoyed our stay. Great location, nice new docks! We stayed 3 days. With high water there was a pretty good current, and lots of sticks, logs, and debris in the water, however the natural current kept these away from the docks and boats. Facilities are in a trailer on the wall above the docks. Clean and Air-conditioned. Lots of great restaurants to choose from. Saturday morning Farmers Market is a short walk away and is AMAZING. One of the largest we've seen! Tom and the rest of the dock hands were very helpful and friendly. Two suggestions: 1) Fix the pump-out. 2) Adjust the price of fuel to market conditions.

Tim on July 16th, 2023:

Clean, staff helpful, restrooms adequate and close and secure. Downtown. Felt safe though was warned to be vigilant

Jona on July 14th, 2023:

Ray on July 14th, 2023:

What a lovely town. Thank you

Ron on July 12th, 2023:

We were delayed at the flight. Staff stayed late to be sure we got in safe..current was strong but the docks were sturdy and stable even with a full house.

Phil on July 9th, 2023:

Larry on July 9th, 2023:

Phil on July 8th, 2023:

Peter on July 6th, 2023:

Good clean docks, Friendly dock staff and assistance mooring.

Scott on July 5th, 2023:

Yves on July 3rd, 2023:

dockmaster was very helpfull and very competent

Tina on July 2nd, 2023:

Lina on June 29th, 2023:

Anonymous on June 24th, 2023:

Tom and Pat were very helpful and great hosts.

Anonymous on June 22nd, 2023:

Excellent stop before the lock. Dinosaur BBQ is right at the marina and the food was wonderful.

Anonymous on June 21st, 2023:

Wow, Troy has really changed. We had a great stay at the Downtown Marina. It’s very small so I’m glad we booked ahead. There was a nice, waterfront walk and many good restaurants to choose from. Everything we wanted was within walking distance. We will be back!

Sam on June 20th, 2023:

Anonymous on June 20th, 2023:

Nice dock masters. We used facilities on our boat mostly because the restrooms needed hand soap, trash cans (saw trash on floors) & paper towels. We will return.

Peter on June 16th, 2023:

No shower, toilets were not clean. Kid at the dock house had a negative attitude. Won’t be going there ever again.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Judy on June 16th, 2023:

Jeanne on June 14th, 2023:

Erika on June 13th, 2023:

Excellent docks and welcoming staff. The Dinosaur Smoke House BBQ nextnto the marina is outstanding. The town is walkable to get essentials. Great stay.

JAMES on June 12th, 2023:

Excellent downtown location. Very nice docks. Staff very helpful. Place is run By Oasis Marinas. They should add WiFi and a secure gate to the docks. Visit on the Saturday Market during summer-one of the best markets.

Anonymous on June 11th, 2023:

Great stay. Clean and quiet

Anonymous on June 11th, 2023:

Excellent docks. Good staff who responded quickly and were there when we came in to dock. Outstanding location to a really neat revived downtown area. Best Farmers Market in the areal

Linda on June 11th, 2023:

Nice and convenient for taking down the mast before entering the canals.

William on June 9th, 2023:

Stayed for 2 nights. Reasonable price and convenient to town with good BBQ and a new Venezuelan restaurant that has delicious empanadas and arepas. Town is making a comeback from years past. Tom, the dock master way great and was very helpful.

Zuelsdorff on June 3rd, 2023:

We've stayed there in the past and really like the newer floating dock and the dock's close proximity to many nice restaurants, hardware store, great bakery and other shops. The "truck trailer" bathroom/showers were clean but had a very strange smell this time - kind of like burning trash. And during both stays we've woken up to find a lot of woody debris (even large water-logged logs) trapped between our bow and the dock, but we know the marina staff has no control over that.

David on June 2nd, 2023:

Nice pumpout and free. Good docks. Not busy for us lots of food nearby

Larry on June 1st, 2023:

The Dockmaster was very friendly, and he offered much information about the Troy area. The floating dock was in great condition. The toilet/showers were clean.

Shelley on May 31st, 2023:

Wonderful stop. Dockmaster was so nice and helpful. Marina was clean and well Kelly. Next to a pretty park and decent restaurants.

Laura on May 30th, 2023:

Radek on May 29th, 2023:

Best customer service ever.

Magda on May 27th, 2023:

Anonymous on May 21st, 2023:

Called several times with no answer left messages asking about fuel etc. We got there about 5! Supposed to be a dock master on duty with slip assignment till 7. No one around. Really needed fuel and wanted showers too. None avail...a waste of $74. Feel like I should be reimbursed at least half since I got 1/2 of services. We travel all over by boat...very poor customer service. Sorry the only highlight was Dinosaur BBQ.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment. The marina acknowledged receipt of the review, but did not provide a reply to post.

Gary on May 21st, 2023:

Good marina, nice floating docks, Tom, dockmaster is terrific, 23' water at dock, 2 50 amp power works good. Great spot for staging for entering Erie Canal.

Anonymous on May 20th, 2023:

Great location. Went to the Riverside farmers market Saturdays.

frank on May 20th, 2023:

Location, amazing. Service from Dockmaster, very good, great guy. First night we arrived, our reserved space was not available (and we arrived early) Per dockmaster they were overbooked due to canal opening day….so we were put on south day dock, without power or water. Several boats came after us and were put there, some were not charged as it was the day dock… We moved early next day to the dock with power and water and had a great stay. We helped move several boats after hours as another boat showed up, with reservations and no space on the dock. So we helped creating space. These things can happen, but as it was 35 degrees, we would have liked to put our heat on without a generator (as we paid for the electricity)

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment. The marina acknowledged receipt of the review, but did not provide a reply to post.

andre on May 20th, 2023:

Christina on May 19th, 2023:

Brent, the dockmaster who has taken over is a gem! He was extremely accommodating considering it was opening day for the Erie. He called the city to make sure the electric was turned on and also the water was working. I would stay here again in a heartbeat! Southside Slice restaurant is also fantastic. Great Brick fired pizza and the wings were great! See you again for sure :)

Gary on May 19th, 2023:

Good marina, 23' at dock, good power, Tom is terrific.

Jonathan on October 23rd, 2022:

Karen on October 16th, 2022:

Close to everything. The Farmer's Market was impressive. Dockmaster, Pat, is super helpful.

Walter on October 10th, 2022:

Sylvain on October 9th, 2022:

Anonymous on October 4th, 2022:

Quiet marina in a beautiful location.

Michael on September 17th, 2022:

easy access to the docks

Don on September 13th, 2022:

Nice docks. Good bbq restaurant. No Wi-Fi. Water broken.

Paul on September 13th, 2022:

lots of good choices for eating close by

Allan on September 13th, 2022:

High quality docks, part of a recent riverfront restoration, easy to approach and leave. Power was good, but water was out due to a hose breakage. Only one dockmaster present, but he was very helpful with local knowledge. Only negative was lack of security, being right on the downtown waterfront. Toilets and showers (clean) were in a trailer adjacent to the docks.

Frank on September 9th, 2022:

Anonymous on September 5th, 2022:

Was a little confusing about the number of slips available. I contacted several of our boating friends down the Hudson and asked them to join us but your web site showed you were booked up. There was only 4 boats there - could have fit a lot more but nobody wanted to take the chance and motor up to us. Dock master had us pull tight together because he said the docks would be filled up. I’m sure he depended on what the web site showed. Just my opinion but you should lower your price per foot for a little while to encourage boaters to stay at Troy. Waterford harbor is much cheaper and security isn’t an issue. Word is they feel unsafe at Troy. Gate is opened 24/7. The overnight slips are well lite but the day dock is very dark and people where hanging out there after dark. We would have stayed another night but headed down river to meet up with friends who would have come to Troy if the web site was up to date. Hope this helps.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Mitchell on September 5th, 2022:

The Marina attendant was helpful, engaging, full of local information and enthusiastic about Troy. The facilities are brand new and and well maintainted.

Michael on September 3rd, 2022:

Lisa on August 23rd, 2022:

Mark on August 18th, 2022:

This is far and away the most over priced town dock wall of any we have ever stayed at, bar none. Two and half times as much as other comparable docks/marinas. On top of that, you can’t even stay there unless you have first booked a spot with a website, that no one one makes you aware of until you’re actually there. The town is very nice, the facilities are excellent, but so are many other sites, and FAR less expensive. The dock master was very friendly and nice but said his hands were completely tied by the town itself. Troy, you’re killing yourself, maybe why we were the only boat there and the wall just up river was packed. Just guessing.

A Note from the Marina:

We'd like to thank this boater for staying with us here in Troy and for taking the time to provide feedback. We have been in touch with this customer directly and believe we have addressed their concerns. We hope to welcome this guest back for another visit in the future!

Tim on August 18th, 2022:

Great place to stay. Tom the dock master was awesome! Beautiful historic town, lots of pubs and restaurants.

Kathy on August 14th, 2022:

Anonymous on August 10th, 2022:

Dockmaster and dock staff are always friendly and helpful. Brand new facilities and convenient for fuel, fresh water and pump out. Walking distance to everything you need including a good selection of restaurants.

Philippe on August 8th, 2022:

J’ai beaucoup apprécié l’accueil pour nous recevoir.

Kyle on August 8th, 2022:

Very nice stable floating dock. Matt was excellent and is an ambassador for Troy.

Judy on August 6th, 2022:

Frederick on August 6th, 2022:

Alfonso on August 1st, 2022:

Great area to have dinner and drinks. The dock is very quiet at night. Great stay. Will do it again!

Michael on July 28th, 2022:

The instructions I received with my confirmation instructed me to contact Troy Marina by VHF or phone. It also said they were open until 7 pm. I arrived at 5 pm and tried to contact the marina on VHF. I did not get a response. I then called the phone number on the confirmation and got a recording saying the number was not in service. I docked at the marina and walked to the dock masters office which was closed, it did have a sign with a different phone number, I called that number and and a recording informed me that the voicemail box was full and unable to take a message. I had arrived in need of fuel, pump-out, and a shower (desperate on the shower) I did not get any of these. I will add that the city of Troy did a nice job on the recent renovation of the marina, every thing was clean and new. I left early the next morning and never saw anyone from the marina.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Thomas on July 24th, 2022:

The process for setting up "Snag A Slip" was simple & easy to use. I'm a lacensed captain with 50 yrs of experience. I reccomend this company to anyone who enjoys taking trips on their boat.

jason on July 23rd, 2022:

The stay was great and had a great dock master

David on July 22nd, 2022:

Andrea on July 17th, 2022:

Michael on July 15th, 2022:

The place to stop on the way to the canals

Anonymous on July 10th, 2022:

Dock master was friendly and very helpful.

Phil on July 9th, 2022:

Good Layout, side tie, excellent condition, Tom (Harbormaster) very helpful, good location with many restaurants, clean restrooms.

Kathy on July 5th, 2022:

Michael on July 3rd, 2022:

Close to downtown restaurants. Has fuel and pumpout available. Can be very bumpy when passing boaters do not follow no wake requirement.

Larry on June 27th, 2022:

Excellent stop in Troy, NY. Close to restaurants, but food shopping was limited. WiFi would have been nice, but is in the planning stages. Easy booking online too!

Patty on June 25th, 2022:

Nice new floating docks, close to historic city center. Bathrooms/showers in stand alone mobile building, very clean. Good restaurants close by.

Anonymous on June 22nd, 2022:

Dockmaster was helpful and very pleasant. Bathrooms are a mobile trailer. Docks and pedestals are almost brand new.

Michael on June 20th, 2022:

Thoroughly enjoyed our stay and would definitely return. Dockmasters were awesome.! Only thing I would like to see is a Wi-Fi system for the marina. We couldn’t use any of our TV’s or iPads , and couldn’t pick any up from local areas.

Michael on June 19th, 2022:

Everything is is brand new and very well kept. The Dockmasters were fantastic, very helpful and knowledgeable. Can’t wait to spend another weekend at Troy Marina!

Deborah on June 15th, 2022:

Troy was a wonderful town to visit! This marina is in the perfect location to enjoy the restaurants and amazing architecture Troy has to offer. The dock is new, and people are very friendly and helpful!

Linda on June 14th, 2022:

Great docks... Nice fuel price... Plenty of restaurants right off the dock. A great spot to stop before the locks.

Patty on June 13th, 2022:

Great location and easy access. Matt the Dockmaster is great and amenities are good too. Power, water, great brand new floating docks and good private showers.

Lisa on June 12th, 2022:

Excellent stop over for Loopers. Convenient, easy access. Portable bathrooms & showers are very clean. Matt was so helpful & friendly!

Phil on June 9th, 2022:

Andrew on June 9th, 2022:

Dockmaster (Don) starts off pretty formal, but becomes warm and friendly very quickly. The tone with the other boaters on these floating docks is also a welcoming and immediate. In some respects this is a fabulous area. You're just a short walk 5 to 10 minutes, from all kinds of wonderful coffee places, bars, pubs and restaurants and of course the incredible Victorian Beauty of downtown Troy. Amenities like groceries, liquor and a laundromat are little farther afield. There's the added difficulty of getting change in quarters for a 5 cuz there's really no where set up to do that. As luck would have it, City Hall is only a 2 minute walk from the docks, and a friendly person there arranged the mother load of quarters, from the cities parking meter collection office! We loved Troy, New York, and have vowed to return and explore it further. Restaurants of note include Bacchus for pizza, and Dinosaur BBQ which is basically at the top of the ramp from your dock! Just follow your nose...

Aedan on June 8th, 2022:

Adam on June 4th, 2022:

Great service and attentive to all needs. Helped fuel up early in the morning as well. MATT & TODD rock!

Thomas on June 1st, 2022:

Great stay in Troy, NY

Angelique on May 30th, 2022:

Lee on May 27th, 2022:

Robin on May 26th, 2022:

Enjoyed our stay at downtown Troy Marina. Nice amenities and friendly knowledgeable staff. Great dinner overlooking the river just steps away... Robin

Scott on May 25th, 2022:

Edmund on October 22nd, 2021:

Had a wonderful time - dockmaster extremely friendly and helpful.

Anonymous on October 11th, 2021:

As always, an excellent experience with Matt! Professional, efficient, knowledgeable, and extremely pleasant and accommodating. Thanks, Matt!

Nancy & on September 29th, 2021:

The marina is where it is marked on the Navionics charts, just north of the Troy-Green bridge. The docks are in super shape and so are the pedestals. The staff is great too, informative and helpful.

Barbra on September 24th, 2021:

Ingrid on September 20th, 2021:

Anonymous on September 18th, 2021:

I’m pretty sure that Matt than dockmaster is Jimmy Buffett in retirement. He was awesome. Met us at the dock when we got there and provided lots of local information. The dock is brand new and clean. The area is safe and the bathrooms are great. Definitely worth a stop. Tons of local restaurants and coffee shops in the area with plenty to do. Brand new marina!

George on September 15th, 2021:

Dockmaster Matt is awesome!

Julia on September 15th, 2021:

Steve on September 13th, 2021:

Matt was very helpful....great waterfront we will be back!

Pam &sal on September 13th, 2021:

It’s a beautiful little place,Matt the dock master was wonderful,full of knowledge and info. There is a great farmers market on saturdays in the town square…from breakfast to booze and everything in between. Lots of restaurants in walking distance and boutiques that are so inviting!

Rian on August 30th, 2021:

Bill on August 29th, 2021:

Ross on August 29th, 2021:

We took a chance on this marina. It is worth the stop. The new docks are well built and offer good power and water. There is now Wifi. The dock master was great with docking assistance and offering information about the town. The area has been updated, lots of local restaurants easlily accessible. I was surprised at the tide this far up the Hudson. It is located just below the first lock on the Hudson. Ships and barges pass by, interesting to watch and listen to them. Plenty of depth dockside.

Anonymous on August 28th, 2021:

Great brand new marina with great restaurants nearby. Fun town.

Ross on August 28th, 2021:

We pulled in to a friendly warm greeting from Matt the dock master! Docking was a breeze and Matt went over all the things to do in Troy. The docks are new and the bathrooms and showers are spotless ( and new ) Restaurants are close by - you can see them from the boat. Overall a great stop on our loop trip

Jacques on August 28th, 2021:

Everythings new, good location, good services, dockmaster happy to see us. The Marina is run by Oasis the very professional way. Will get back there for sure.

Walter on August 22nd, 2021:

Captain Matt met us at the dock, helped us get settled, told us where some great restaurants were. Very well built marina (months old!,). Restrooms are clean, private and well kept.

Rick on August 22nd, 2021:

Good place which will get better as time goes on. Very helpful dock master.

Sherry on August 21st, 2021:

Wonderful location next to historic downtown. Great shops and restaurants within walking distance. Beautiful new dock, power pedestals and restrooms. Will stop here again next time we come back to the area.

cheryl on August 17th, 2021:

James on August 17th, 2021:

Great new docks. Very helpful harbormaster. Right in the heart of downtown Troy. Several excellent restaurants right off the docks.

Anonymous on August 16th, 2021:

We had a great stay. Matt was more than accommodating in making our stay great. Easy access to great restaurants and a beautiful city!

Mike on August 16th, 2021:

Keira Burtch on August 16th, 2021:

We came with a group. Beautiful new facilities. Matt greeted us-great and efficient. Walked around the farmers market and then the flea mkt. both had live music. Choice of restaurants. No WIFI. Nice stop.

Kevin on August 15th, 2021:

Lisa on August 15th, 2021:

Matt was a pleasure. We are excited to return in the near future!

Marie on August 15th, 2021:

Dan on August 11th, 2021:

Joe was very helpful offering assistance whenever needed.

Thomas on August 7th, 2021:

Anonymous on August 5th, 2021:

Matt, dock master, and his assistant, Joe, were excellent. Great assistance with docking and pump out. We experienced an unexpected medical emergency, and Matt quickly and efficiently lined up assistance. The dock is a long face dock, and docking is a breeze. Highly recommended!

Frank on August 2nd, 2021:

IAN on August 1st, 2021:

Nice new docks but there is no wifi there, key for travelers to get latest info and stay connected. The bathroom facilities are very good, a couple of clothes hooks in each is needed. Matt (dockmaster) is very friendly and helpful.

Yves on July 31st, 2021:

Anonymous on July 25th, 2021:

Efficient staff, clean restrooms/showers and for us perfect location before heading thru the locks.

laura on July 23rd, 2021:

Michael on July 18th, 2021:

Very clean & dockmaster very helpful

Rick on July 18th, 2021:

William on July 15th, 2021:

The new harbormaster Matt is an excellent resource. Very friendly and knowledgeable. The facility is nice and clean and the restroom and showers work well. Troy is also a nice city to visit. Highly recommend staying there!

Peter on July 13th, 2021:

Beautiful new facility in the renewed downtown district. The Dockmaster, Matt, did a great job getting us settled in.

Paul on July 12th, 2021:

Great location. Matt was an excellent host.

Troy on July 10th, 2021:

Anonymous on July 7th, 2021:

Amazing facility! Very clean and great location - steps to everything!

Troy on July 3rd, 2021:

Anonymous on July 2nd, 2021:

Great facility. Very helpful dockmaster.

Thomas on July 1st, 2021:

Marie on June 28th, 2021:

The Dockmaster was very friendly.

David on June 25th, 2021:

Andrew on June 23rd, 2021:

Captains Jean And Jerry on June 21st, 2021:

We didn't stay here because it wasn't time to stop yet but I definitely would in the future! BRAND new docks along the city wall with great electric and diesel. Super barbeque restaurant at the top of the ramp. Very pleasant folks who work here. If you don't stay the night, it's a great place to fuel up before you start the Erie or continue up to Lake Champlain.