Keswick, Ontario - ON, Canada
44.224357 / -79.465044
Snag-A-Slip mirrors the marina’s individual cancellation policy. If you need to cancel or modify your reservation, please Contact Us, and we will be happy to help you!
Rob on September 9th, 2017:
|Vessel Name||Boat Type||Vessel LOA||Vessel Draft|
|Life/s II Short||Power||37 ft||34.0 ft|
Called them for service @ 930am.They advised they would get back to me that day via email. No email as of 3pm so called again. I was assured that they were looking into the service schedule and would email by the end of the day...Guess what...no email that day and this was Friday. Called them 915am on the following Monday. They seemed to have no record of me calling so I explained to them again. The service department then said well bring it in next Monday and they would look at it sometime that week..no specific date.
Told the girl that the Monday was Labour day and weren't they closed. They then said well bring it in on Tuesday....Would never recommend this dealer to anyone.
Found another Mercury Dealer ..Keswick Marine who took my boat 2 days later and repaired it in 4 days...That's Service!!
Waterway Guide sent to marina for comments. 2nd request for comments.