Cape Charles Yacht Center

Gregory on March 23rd, 2024:

Michael on November 7th, 2023:

Zeke on November 3rd, 2023:

Ward on November 2nd, 2023:

Anonymous on November 2nd, 2023:

Nice

Amy on October 31st, 2023:

Anonymous on October 26th, 2023:

We picked CCYC because they have laundry. Bathrooms and showers were clean. Easy walk to town and they have a loaner golf cart if needed.

Michael on September 18th, 2023:

Anonymous on September 5th, 2023:

The instructions sent by email put you in an incorrect spot in the marina, this was very frustrating as I had to back up my Morgan, which doesn't like backing up. Also, the electrical connections weren't working and we had to hunt to find some that were.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Thomas on September 5th, 2023:

My stay at Cape Charles Yachting Center was very nice, the floating docks are in good shape and my transient spot was on a long dock shared by other boats, unfortunately, on of these boats was a working fishing boat that the crew was rather loud in the night. I don't think this is normal issue because this boat was just in port for a storm and a repair. The grounds are great for dogs and well kept but the bath house needs some attention to cleanliness even though I've been in a lot worse over the years. The walk to town is a little far but not too bad for a little exercise. There is a golf cart you can reserve but it's limited to two hours, we had folding bikes and they were great in this situation. Cape Charles is a very easy town to bike with lovely streets and plenty of shops/restaurants and a brewery not far from downtown.

Anonymous on August 29th, 2023:

They are still working out some kinks with the Oasis ownership. Very good staff, there needs to be more bathroom/shower facilities (there are only 2 bathrooms for the marina), the golf cart that can be used needs to be maintained and there should be a few of them. Also a service to get people to/from the closest grocery store without renting a car would be great. The immediate town is effectively shut down on Mondays and not everything is open Tues-Wed either so getting out past where golf carts are allowed is needed for provisioning. Also, there is no place to quickly get boat supplies, but I understand they are builiding a ship store later this year.

Anonymous on August 22nd, 2023:

Could use more bathroom facilities. Two for the number of people that attended the Cape Charles Race was very crowded.

Pete on August 21st, 2023:

Anonymous on August 21st, 2023:

Excellent operation- the General Manager was on the dock most of the afternoon. New facilities. My only complaint is there are only 2 bathrooms- they are unisex and the toilet and shower are in the same room, so there was a reasonably big line in the mornings to be able to get in. It was a super busy weekend so maybe that's not normal. Otherwise, I would give it 5 stars.

Will on August 21st, 2023:

Barbara on August 20th, 2023:

Anonymous on August 18th, 2023:

Friendly and competent staff, very nice facility.

Anonymous on August 7th, 2023:

First night was fine. I went fishing the next day to come back and see that someone was in my slip. I was able to tie off but there was no power so I had to use my generator all night.

A Note from the Marina:

Thank you for your comments, I apologize for the mix up on your docking assignment we have issued a refund for your power for your stay.

Anonymous on August 7th, 2023:

Enjoyed our stay at CCYC. Facilities are in great shape, staff are helpful, and we appreciated the use of a golf cart to run into town.

Anonymous on August 6th, 2023:

Mushrooms growing in the shower. Can't even open a simple web page with the wifi. Staff indifferent. Overpriced. Never again.

A Note from the Marina:

Thank you for your comments, I have spoken with housekeeping on your mushroom comments as I had never seen them in there before. My team member that was on that day confirmed what you are saying, and I’m embarrassed to say the least, we are taking every step to remedy that issue. On the Wi-Fi issue we are in the process of upgrading our Wi-Fi currently it’s on Verizon and we are switching to Spectrum for this very issue. We are on their time frame but we do know it’s an issue and we are working to correct it. --Smitty Dize, General Manager

Anonymous on August 6th, 2023:

Very helpful staff. Nice laundry. Nice facilities, but bath house was a mess. Water & mud on the floors. Could benefit from better housekeeping.

A Note from the Marina:

Thank you for your comments, being a boat yard as well has made it challenging to keep the restrooms clean. I have directed staff to do a better job of checking and calling in our housekeeper more if needed. --Smitty Dize, General Manager

Guy on August 5th, 2023:

Nice folks, nice facilities. Appreciate the use of the golf cart to get around town. We’ll be back.

Mark on August 4th, 2023:

Jeremy on July 27th, 2023:

Very nice, ipe floating docks. Well protected basin with 2 basic bath/showers (1 each washer & dryer) adjacent with a small upscale ($$$) restaurant for dinners only. But that’s it! No Wi-Fi. The dockside electrical had a “soft” breaker - for us, no one in the next slip so the other 50A hookup was fine. Pumpout with a short hose is blocked by a permanently moored boat. Fortunately, there is a pumpout at the gas dock across the fairway. CCYC is the furthest away from town, no golf carts or transportation available, so 20 minute walk past the stacks of crab traps etc. also the furthest from the prefab concrete plant on the S side of the basin so relatively less noise & dust. CCYC appears to be primarily a service oriented marina with a 25’ beam, 75 ton travel lift whose amenities & other services struggle to justify $3/foot on the Eastern shore

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

John on July 25th, 2023:

It was advertised they had fuel, but they do not. The dock hand did not know anything about electric or water hookup, nor did he know what a pumpout is. Not his fault, I think they had someone fill in that has no knowledge of marina boat slips. Will never stay there again.

A Note from the Marina:

We'd like to thank this boater for staying with our marina as well as taking the time to provide feedback. We sincerely apologize for any inconvenience experienced during this stay at our marina. Regarding the fuel availability, we do offer bulk fuel by transport with a minimum order of 100 gallons, and it must be requested 24 hours in advance, as advertised. Our General Manager personally handles all fuel orders and, during this boater's stay, we did not receive any fuel orders for their specific date. If a request was placed, please contact us directly so we can further research and address the matter. We also want to acknowledge the issue with the staff member you encountered. Rest assured, we take your concerns seriously, and we have addressed this matter to ensure that our team members are well-informed and knowledgeable about all aspects of our marina services. Your satisfaction is of utmost importance to us, and we are committed to improving our services based on valuable feedback like yours. We hope you will reconsider and give us another chance to provide you with a better experience on your future visits.

Brian on July 24th, 2023:

Very friendly helpful people. good location, but it is a bit of a walk to town, highly recommend getting a golf cart. Docks are nice. Easy in and out

Tim on July 24th, 2023:

Easy access, good facilities, friendly staff.

David on July 24th, 2023:

Anonymous on July 17th, 2023:

I would highly recommend the Cape Charles Yacht Center!

RIchard on July 16th, 2023:

Diane on July 14th, 2023:

Frank on July 8th, 2023:

Roger on July 6th, 2023:

Smitty met us at the dock and assisted us with our lines as well as getting ice. The location is terrific and happened to be especially ideal for the Fourth of July. Front row seats!!

Frank on July 4th, 2023:

First time staying at Cape Charles Yacht Center. Everything about the stay was great. The staff is friendly and helpful and the marina and facilities are well maintained and in great shape.

Anonymous on July 4th, 2023:

Fix AC in bath house

A Note from the Marina:

Thank you for your comment and for staying with our marina. Unfortunately on the Friday before your stay, our HVAC unit began having issues. We made every effort to get HVAC techs out ahead of the busy July 4th weekend, we reset the HVAC system multiple times, but unfortunately were unable to get it fixed as quickly as we would have liked. We're sorry that this made it so your stay was not as comfortable as it should have been, and we truly apologize. We hope to welcome you back for an improved visit in the future..

Brook on July 1st, 2023:

James on June 27th, 2023:

I was surprised that there was no one to assist with mooring when we arrived (on a Saturday). Had I known this, I would have approached it differently. Not what I would expect from a marina at the price they charge. Finally, someone wandered out with marina information, and he said that he "didn't know anything about boats", and then went on to prove it.

A Note from the Marina:

Thank you for taking time to leave a review. We would like to apologize that a staff member was not there to meet you on arrival, that is not our typical procedure. Please be assured we will investigate what happened during your visit and ensure it does not happen again. We hope to welcome you back to the marina for an improved experience in the future.

Kristina on June 19th, 2023:

Nice floating docks and clean marina with pump-out adjacent to slip. Location is on the far side of the marina from the downtown area.

Randy on June 19th, 2023:

Anonymous on June 16th, 2023:

The visit to Cape Charles Yacht Center was great...friendly and knowledgeable employees. We have always used the Town Harbor in the past, but they were unable to accommodate us on this trip. We were able to fuel up right in the slip via a tanker truck at a very reasonable price. CC's golf cart rental in Cape Charles had a golf cart waiting for us at the slip, and we were able to leave it there when we left for home. Overall, a great experience in Cape Charles.

Sandy on June 14th, 2023:

Anonymous on June 12th, 2023:

Love going to Cape Charle Yacht Center. They have a couple new dock hands that need a little more training.

Christopher on June 11th, 2023:

It was a nice location with friendly staff a a short walk to “town”. Nice floating docks and clean bathroom/shower. I was disappointed by the power pedestal that didn’t work properly and lack of ice.

A Note from the Marina:

We'd like to thank this customer for staying with us here at Cape Charles Yacht Center and for taking the time to provide feedback. Our power pedestals were recently installed, and our troubleshooting with this customer confirmed they were getting reverse polarity. We do have the electrician back out today to analyze for any issues. Unfortunately, our ice machine is down at this time. Typically, we will get ice for any customer that asks for it, but we had a new employee who was not aware of this. We apologize for the inconvenience and will ensure all employees are re-trained on these procedures. We hope to welcome this customer back for an improved experience in the future.

Sonja on May 22nd, 2023:

Staff were very friendly. Met us at the dock as we came in. Provided a lot of information on the town.

Rose on November 2nd, 2022:

Anne on September 22nd, 2022:

KD on August 16th, 2021:

Nice marina, great staff, great location if you want to go into town -- but not a great value for the high price. Bathrooms were acceptable but not exceptional, very nice floating docks, no other amenities. Cape Charles is a resort town, with great beaches and the usual kitschy downtown. Restaurant at the marina is excellent and highly recommend dinner there.

Ed on June 30th, 2021:

There are three different facilities here. Cape Charles Yacht Center dock, Cape Charles Town Harbour and the boatyard. All of these are now under the management of the team managed by JB Tuner and Nicole Jacques. They are also known for their work at Front Street Shipyard in Belfast, ME. So, they are dedicated to extraordinary customer service and quality work. I just spent 2 months in the yard and at the dock enjoying springtime on the Chesapeake Bay. The staff and crew are exceedingly accommodating, focused on getting the job done on time and on budget and making sure you are comfortable. This is a hidden gem. Cape Charles remains an up and coming destination on Chesapeake Bay because of the team here. Five stars.

John on August 22nd, 2020:

We came here to haul out a catamaran and get some bottom work done. While the haul out facility is narrow, the crew is experienced at fitting wide-beam boats in using pool noodles and life preservers as hand-held fenders. Our beam is 24' 3" and they could have handled up to 25' 0" I think. The travel lift is a BFM 75 II, so it's got limited length capability. They succeeded (barely) in lifting my double-masted cat that requires the front strap to be about 30 feet from the travel lift's cross beam.

On the work side, they have a very limited number of skilled personnel, and having let George go, that is more limited. JB Turner has a goal to expand capability, so I hope he'll succeed. For some keel work, they were recommending vinylester and 24 hour cure between layers so they could sand the work flatter between layers. This will prevent molecular bonding between layers and vinylester lacks the strength of epoxy. An experienced subcontractor they hired will be doing epoxy with proper layup layers promoting molecular bonding.

The folks are all friendly and helpful here, and you can work on your own boat as long as it does not include grinding or painting.

Cape Charles is operating during COVID, with changes. Monday and Tuesday is pretty closed down for restaurants. Prices are tourist-level. Haircuts require appointments. All that aside, it’s a nice small town.

Gwyn on May 8th, 2020:

Great Marina! Pristine docks and awesome restaurant doing take out. Quick walk to downtown. Dt is really great and stores are starting to open up. We will definitely come back for a longer visit!

Bree on March 1st, 2020:

Close enough to downtown area. So much to do and see in Cape Charles. This facility does great service work as well. Also close to a golf course if you're there to visit for a few days!

Tim on June 17th, 2019:

Vary nice marina. I echo what previous reviewer said. Couple additional comments:
1. Just like the town marina across the channel, this place can get a bit rocky when seas/wind pick up from the SW-NW.
2. Yes, there is access to the resort pool but currently there is a $12/pp fee. Told that will go away in the near future.
3. New restaurant will open very soon (mid-Jun 19).
I look forward to future improvements!

Rob on July 9th, 2017:

There is a incredible investment being made in this marina. While it is currently only in the beginning stages, what they have done has been done well. Floating docks are wide and well built. There is currently only a single bathroom/shower, and no pool. However, the marina provides access to a golf cart and van. Cape Charles beach is easily accessible by dinghy or by the cart. I would definitely go back and would recommend this over the town docks.