Tony on October 17th, 2023:

Patrick on October 3rd, 2023:

Great amenities great location and an awesome place to tailgate

scott on October 3rd, 2023:

Anonymous on September 26th, 2023:

Jarret and everyone we came into contact with were very friendly and helpful. Thank You!!

Anonymous on September 26th, 2023:

Everything about our stay was great - especially the assistance from Jaret and his team! Unfortunately, the bathrooms were out of order during our stay which is not good when you are trying to be conservative about using the head on your boat. That is the reason for the 4 star rating instead of 5.

James on September 26th, 2023:

Thomas on September 25th, 2023:

Shower was very clean.

Anonymous on September 24th, 2023:

Staff was responsive and friendly. Restrooms were clean and stocked. The only downside was there are no laundry facilities.

Michael on September 18th, 2023:

Marina is decent, staff was great, price is ridiculous considering they nickel and dime for everything.

A Note from the Marina:

Thank you for taking the time to share your feedback. We're pleased to hear that you found our staff to be great. We're always working to provide the best service possible. If you have any specific suggestions or concerns about our pricing or policies, please feel free to reach out to us directly. We appreciate your input and hope to continue serving you in the future.

Anonymous on September 13th, 2023:

Great Marina. Great personnel

Elliot on September 12th, 2023:

Ken on September 12th, 2023:

Paul on September 7th, 2023:

Great site. On-site crew was very helpful. Suggest extending hours when the Marina is busy.

Anonymous on September 6th, 2023:

The Staff was courteous, attentive and as always friendly. The bathrooms were clean and available.

Tony on September 6th, 2023:

Anonymous on September 6th, 2023:

Overall good experience. The best feature of this marina is the location. The ladies locker room can use some work - two sinks, only one had a working faucet, and no hot water available at the sinks. Overflowing garbage bins behind the office seemed to take a long time to get emptied each day. Staff is friendly and helpful when they're there but office hours are unpredictable - neighboring boaters checking in late afternoon had no idea which slip to take when office was already closed. We stayed here for 4th of July and Labor Day - would love to come back next summer but a 4 night minimum is a lot.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Tommy on September 6th, 2023:

Dena on September 5th, 2023:

Dena on September 5th, 2023:

Staying at Oasis cleveland was wonderful. Jaret the dock master was very professional and attentive. Making our stay there pleasant. The marina always had ice on hand and was very clean. The view of Cleveland is beautiful. Many places in walking distance for dining and entertainment.

Mike on September 2nd, 2023:

Great location with helpful staff

Michael on August 28th, 2023:

Great location in a well protected harbor. The marina itself has limited hours and services.

Karl on August 23rd, 2023:

Jaret did a great job.

keith on August 22nd, 2023:

Mark on August 22nd, 2023:

Charlie on August 21st, 2023:

As expected, we had a great time at what we still call “Rock-n-Dock”. Unfortunately we didn’t make it there on Friday due to weather but we’re assured we’d have a future credit. The increase in price is significant so maybe that explains why fewer boats than in the past.

Anonymous on August 21st, 2023:

We had a great time.

Anonymous on August 21st, 2023:

Nice marina, great location, nice clean bathrooms

Anonymous on August 21st, 2023:

Second time at Oasis Marina, This time for 2 nights, the harbor masters are always so polite and helpful. And the place is very clean and within walking distance to so many places.

Clifton on August 21st, 2023:

Harbor master very helpful and attentive.

Doug on August 20th, 2023:

Staff was polite but very inexperienced, and showers/bathrooms are a little worn.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Anonymous on August 20th, 2023:

Great location in the heart of the city.

Tim on August 16th, 2023:

Anonymous on August 15th, 2023:

Awesome marina. Safe area with extra security access controls to the slips themselves. Beautiful and clean location right downtown. Very attentive and courteous staff. Highly recommend.

Terry on August 14th, 2023:

Chris on August 14th, 2023:

Jared was extremely helpful and went above and beyond during our stay. Great experience and look forward to the next trip! :)

Brian on August 13th, 2023:

Great service, clean restrooms and an awesome crowd.

Stephen on August 13th, 2023:

Great time, Jaret and his staff were awesome!!

William on August 12th, 2023:

Very nice marina. Not that busy. Great staff and conveniently located right down town. Rock and Roll Hall of Fame is right next door. Masthead brewery is a must stop for beer and pizza.

Rick on August 9th, 2023:

We visit Cleveland each year for a cancer fundraiser and normally have guests visit us at the marina. Not this year. THE BATH HOUSE WAS OUT OF SERVICE!!! I called your main office and left a message with no reply. What poor customer service. To make things right, I believe we should get a complementary dock for our visit next year. Your thoughts about making things right?

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Leon on August 8th, 2023:

Tony on August 7th, 2023:

We love the marina and usually have no issues but this time the toilets were not working which was very inconvenient. Everything else was fine.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Robert on August 2nd, 2023:

Very pleasant stay at your marina. Dock hands were very helpful.

Robyne on July 31st, 2023:

JOSEPH on July 30th, 2023:

Brad on July 30th, 2023:

Scott on July 27th, 2023:

Jaret and his team were terrific! Very friendly and happy to help. We really felt welcome.

Jan on July 27th, 2023:

Andy on July 27th, 2023:

Ingrid on July 26th, 2023:

Harriet on July 26th, 2023:

Wonderful stay. Management changed hands between the time our group planned and arrived, so we were not all together on the same dock, but it was ok. Our reservation, which included our cruising group name, was not associated with our group so we had to call and correct that. Otherwise, everything was very good. Great location, lovely docs, helpful staff, answered when we called for assistance from the water.

Bob on July 25th, 2023:

Would have liked gas dock. The staff were fabulous! Nice swag. Good touch.

Ed on July 25th, 2023:

Edward on July 25th, 2023:

Anonymous on July 25th, 2023:

Nice facility and staff. Great location except for the obnoxiously loud motorcycles with even more obnoxiously loud music.

Andrew on July 25th, 2023:

Was traveling with a fleet and had carefully arranged adjacent dockage. Oasis changed management and spread the fleet all over two piers. No tp in the men's room. No meaningful security. Dockhand untied my bow line while tieing up another guest. In short, a nice place run by incompetents.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

William on July 25th, 2023:

It’s an excellent location. Very protected with excellent access to Cleveland. There are a few considerations. When people visit our boat from the main land there is no overnight parking accommodations. I would think Oasis could make some arrangements with the city to have that 24 hour rate ability in the lot adjacent to the marina. There are no laundry facilities at the marina A bike rack would be nice to have to store our bikes off the boat. The staff was very helpful and professional at the dock. It would be nice if they were more informed about local events and places of interest. Thank you

William on July 24th, 2023:

Dominic on July 24th, 2023:

the dock was open and waiting for me as planned. however, at 6:40 as was not able to find anyone in the office to give me a key FOB. I thought the office was open until 7:00. i was prepared to climb over the gate to get back in after dinner, but luckily, there was another party entering just as we arrived at the outside of the gate.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Mark on July 24th, 2023:

Christopher on July 24th, 2023:

Anonymous on July 23rd, 2023:

Great experience.. Restrooms were always clean! The staff assigned docks to allow for maximum privacy.

Bill on July 23rd, 2023:

Great service and dock hands. Clean secure facility

Andrew on July 19th, 2023:

Excellent stay. Very clean. Staff was very helpful from docking to helping you carry ice. Worth the stay.

steve on July 18th, 2023:

Robert on July 17th, 2023:

The marina was well kept, and the staff very helpful and friendly. We will definitely stay here again someday. Thanks for having us. Robert, from Walker Marine.

Jeff on July 12th, 2023:

Jonathan on July 11th, 2023:

Fantastic service with a beautiful view!

Terri on July 11th, 2023:

Julio on July 11th, 2023:

Way too many bikers and loud music. I guess I was expecting more from an Oasis run Marina. Also, the bathrooms had non-functional code entry. Anybody could (and did) get in.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Anonymous on July 10th, 2023:

Nice marina, nice service from the marina crew. But quite noisy.

Anonymous on July 10th, 2023:

When I arrived the dock A2 was open and was told it was being held for a possible arrival which did not show. I was disappointed because I was unable to book a specific dock ahead of time. Also women’s restroom code did not work of Sunday morning.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Tamara on July 9th, 2023:

For what we paid for our stay - the marina didn’t provide internet, did not have a got that locked, and there was dead fish floating around the marina? They did have a nice clean shower - which was nice.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Kurt on July 6th, 2023:

Anonymous on July 6th, 2023:

Please clean out the muck and seaweed. Clogs air conditioners. Need a better system for trash. Cans fill up too fast and people throw bags in a pile near restrooms. Unclear pricing. Was told if we wanted a wall spot it’s premium pricing

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Anonymous on July 6th, 2023:

The price for the lack of amenities make Oasis a very poor value for the money. The lock to the marina is broken so anyone in downtown Cleveland can walk in. There is no Wifi. The bathrooms have unfinished drywall and no AC. . By the end of the 4th of July garbage was piled up all around the building because the garbage can wasn’t big enough. 2/3 of the docks were empty, so I can’t imagine what garbage is like when the marina is full. The only real positives are location and the group of 5 boats that we were with.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Salvatore on July 5th, 2023:

Concerning that the gate for the marina is still broke- I've stayed several times, it has never been secure. Staff is very courteous and attentive, facilities are clean. The price for the slip is way too high! For most of our stay, we were the only boat in the marina. At over $200 per night, it is far more expensive that yacht clubs that have more amenities. We only stayed there and paid the price that we did because of the proximity to my children that live in downtown Cleveland. Otherwise it is wayyyyyy overpriced.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Bill on July 5th, 2023:

Michelle on July 3rd, 2023:

Anonymous on June 27th, 2023:

Jim which I believe was the harbor master was just wonderful!!!! Very helpful when I called at arrival as where we needed to go and was waiting at the slip to help us dock and explain what was available for us at the marina and throughout our whole stay, couldn't say more about Jim. The marina was clean, safe, secure, well maintained and within walking distance to everything!!!! We will be going back in 3 weeks for another wonderful weekend downtown on the water!!!!!

THOMAS on June 26th, 2023:

New HarborMaster is excellent. There has been a security officer on duty in the past. I did not see one this time.

Anonymous on June 26th, 2023:

Excellent. Jim was very polite and helpful. We will be back to stay in the future.

Scott on June 26th, 2023:

Great Harbormaster and crew, very clean and great customer service. Really enjoyed our stay, this is a very well run marina with a great location and amenities.

Krystal on June 26th, 2023:

Just spent the entire week in Cle to celebrate my birthday and could not have had a better experience. Jim (harbormaster) is the best addition to this marina and he will do anything to help accommodate you. The marina is clean and very well kept!

Scott on June 25th, 2023:

My first time at North Coast was a wonderful experience. Dock master Jim Stuhm was a tremendous host. From helping us dock to assisting in our planning of our sightseeing he was very knowledgeable and kind. The docks were large and easy to maneuver. The showers and bathrooms were very clean. We will definitely stay here again.

Linda on June 22nd, 2023:

Jim the manager was very friendly and helpful. A very nice, peaceful, clean, safe, gated, marina. We had a lot of fun at the Rock n Roll Hall of Fame. Went for dinner "in the flats".

Anonymous on June 20th, 2023:

Our brief stay could not have been better. Excellent communication prior to arrival, assistance docking, and great local guidance. Jim is a fantastic manager and his team does a great job. Will definitely return!

Jill on June 19th, 2023:

Jeff on June 19th, 2023:

Warren on June 19th, 2023:

Jim and the whole staff were great and very accommodating. Great access and extremely clean.

Tara on June 18th, 2023:

Dennis on June 13th, 2023:

Matthew on June 12th, 2023:

Marina is awesome. Jim, the dockmaster, was great. Too bad you are pricing yourselves out of the Cleveland market...there were just 3 boats there all weekend on a beautiful weekend in Cleveland.

Ron on June 12th, 2023:

We started calling Oasis at 3 or 3:30 pm. No one answered or called back. We then went to the second option on the phone list from Oasis and talked with someone, but they did not advise they would book us via Snag-A-Slip. Payment was made and directions were emailed. No slip number was assigned. We were told to contact the dock master. More phone call, no answer. Ch. 9 was used as directed no reply. We had never been to Cleveland and were coming to a shipping channel and watching for traffic and trying to find the marina. Luckily we were able to follow another sailboat into the marina. What a surprise to find we were 1 of the only 2 boats in the marina. Phone number on the dock master door to call, again no answer. As the dock master was a no show and we did have any way to leave the marina to eat or use the restrooms without the access codes. A lady overheard our distress (it was more flat out pissed off) and told us that she had the dock master personal number. We called and his first question was who gave out his number. After a few minutes on the phone he told us where we could find a key fob for the gate and codes for the restrooms. Just to put a timeline on this we started calling about 3, all said and done we did not get to leave the marina until almost 8 pm. We did not see the dock master until after 8 the next morning. Not sure who paid for the slip in the crew because we were just so happy to get someone on the phone that some just gave their card to get a spot. I think we should get a free night or be refunded.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Bob on June 11th, 2023:

We had a great stay at Oasis Marina. Jim the manager was very accommodating and helpful. Good security and close to anything you want to do in Cleveland.

stephen on May 30th, 2023:

Jim was great. He was very helpful and made our stay comfortable.

Greg on May 24th, 2023:

John on May 21st, 2023:

Fantastic stay. Will return. Your floating docks are fantastic. The Mexican restaurant nearby is also really good. Highly recommend.

Kirsten on May 6th, 2023:

What an outstanding place to stay! We have been coming here for about 6 years now, and this visit was one of our best. We met the new General Manager, a retired Cleveland Fire Battalion Chief and lifelong boater, and we feel very confident that he is going to do a great job. Great protection from wind in all directions. We arrived on the day the marina opened and had no issues, even with winds blowing 25kts when we arrived. Yes, there is a bridge that will need to open for you to enter the marina, but it is staffed 24/7 and opens on command. They monitor VHF Channel 16, can be called at 216-496-9982, or can be alerted to open with a long and short blow of the horn. Between the bridge and the locked gate, the marina is very secure, and is located within walking distance of so many great attractions: the Rock-n-Roll Hall of Fame, the Clevelan Science Museum, the USS Cod and the William G. Mather. This is always one of our favorite places to stop on Lake Erie.

Dave on October 19th, 2022:

I was just going to stay on Sunday and go home on Monday. I called 5 times to make sure Sunday would be open. No one answered the phone until the 5th time. Then, the weather got terrible for Monday and i could not safely go so i called 7 times at least and noo one would answer the damn phone. I prepaid good morny for this and got zero cooperation from them. still no call

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Robert on October 18th, 2022:

It was very windy and at 4 o’clock on a Saturday there was no dock hands to help. Then on Sunday at 3 o’clock during the Browns game. all the dock hand were gone and nobody to help again. Never got a key fob all weekend. Docks were a mess. We had friends that wanted to come over and rent a dock. We couldn’t get a hold of anyone and the web site showed sold out but there was only 14 boats all weekend in docks!!

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Rob on October 18th, 2022:

Donald on October 14th, 2022:

Anonymous on October 12th, 2022:

Paid full price for our two night stay. We called to make the reservation and requested the slip assignment but were told it would be sent to us. We received an email the day of telling us to call the marina office or call via VHF. We did both with no answer. Left a phone message and never received a return call. We tied up and over the next two days never saw anyone at the office. So we could never get the WiFi password, or a key fob for the gate. We wedged the gate open so we could venture out and still get back to the boat. Pretty poor communication but at least we were sheltered in the harbor.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

RYAN on October 11th, 2022:

Was great. Harbor staff was very helpful. Was a great visit.

Michele on October 11th, 2022:

Had a nice stay.

Amy on October 11th, 2022:

Bill on September 29th, 2022:

Anonymous on September 26th, 2022:

If you install a wire running above the docks, you could fix the problem of the bird droppings on the dock.

Bill on September 26th, 2022:

Great location! Marina is very clean and Harbor Master Tony is extremely helpful.

Amy on September 26th, 2022:

Lee on September 25th, 2022:

Great!

Anonymous on September 24th, 2022:

Great location to CLE downtown Rock ‘n’ roll Hall of Fame Brown’s stadium

Carl on September 24th, 2022:

Chris on September 21st, 2022:

The new Pesestrian bridge is unappealing. The sound of it going up and down even when there are no pedestrians waiting is undesirable and such a waste. I would have rather seen the money go towards more dockage along the cement wall. Now that the bridge is there, at least keep it open at all time except when pedestrians need to cross it, instead of the vice versa. Thank you.

A Note from the Marina:

We’d like to thank this boater for staying with our marina and for providing feedback. The pedestrian bridge outside of the marina is controlled by the City of Cleveland, and the marina does not have input as to how it is run. The bridge is manned 24/7, but in the circumstance there is no operator, the bridge should remain in the “UP” position for vessels to pass through. The operator monitors VHF channel 16, or can be alerted by an incoming vessel with a long and short blow of the horn. We apologize that this negatively impacted this boater's stay and hope to welcome this boater back to our marina in the future.

Robert on September 21st, 2022:

Stay was very nice. Everyone was very helpful.

Dale on September 20th, 2022:

Brian on September 20th, 2022:

Karen on September 20th, 2022:

The staff was very accommodating.

Monica on September 20th, 2022:

nothing like tailgating on your boat! what a fun time!!!

Paul on September 20th, 2022:

Nick on September 20th, 2022:

Susan on September 20th, 2022:

Allison on September 20th, 2022:

Great place for Browns games!

TJ on September 20th, 2022:

Scott on September 20th, 2022:

GUY on September 14th, 2022:

Very clean

Stefan on September 12th, 2022:

Jonathan on September 12th, 2022:

Dockmaster was very responsive and professional

Anonymous on September 11th, 2022:

Great location, but that's it. It was impossible to reach the marina by phone or radio when we arrived. We circled in the channel for about 45 minutes. The phone was answered by a central reservation person and they couldn't track down anyone either. There is also a pedestrian bridge to enter the marina that must be raised. Couldn't reach them either. Really tough to stay there. Plus the pump out was broken. I think they should state that on the reservation confirmation email.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment. The marina acknowledged receipt of the review, but did not provide a reply to post.

Paul on September 9th, 2022:

EZ reservations on snag a slip folks were great

louis on September 8th, 2022:

Paul on September 7th, 2022:

Facility is excellent. Love the access to downtown and the amazing views.

Jeff on September 7th, 2022:

Julie on September 7th, 2022:

We enjoyed our stay, the restrooms are very clean, the air conditioning could be bumped up a bit. It was VERY hot. Would like to thank the dock master for being stern with the boat using the electric in our slip because theirs was not working. They felt they should be able to use it since they were there first. The dock master moved them not us. Curious as to why the electric was not fixed.

Anonymous on September 7th, 2022:

Great Experience - Anthony is the Best!!!

William on September 6th, 2022:

The pedestrian bridge is a real problem for boaters. It appears that the operator has no respect for boaters and keeps the bridge down unnecessary.

A Note from the Marina:

We’d like to thank this boater for staying with our marina and for providing feedback. The pedestrian bridge outside of the marina is controlled by the city of Cleveland. The bridge is manned 24/7, but in the circumstance there is no operator, the bridge will be in the “UP” position for vessels to pass through. The operator monitors VHF channel 16, or can be alerted by an incoming vessel with a long and short blow of the horn. We hope to welcome this boater back to our marina in the future.

Anonymous on September 6th, 2022:

Confusion about dock assignments created problems. The bathroom-shower facilities were good but the ventilation on warm days created a sauna situation. Overall, it is a nice facility and I enjoyed my stay.

Anonymous on September 6th, 2022:

As usual there was some back and forth about slip assignments. I belong to Wildwood Yacht Club, and we take between 6-8 boats down to the North Coast Harbor for the air show. We request that the boats be docked together. Every year they never do. I don't know why it is so difficult to assign docks together when we pay in January for that privilege. We were all on the same dock but there were two random boats in the middle of our 7 boats. We even went down on Thursday night to make sure we could get all our boats together and still had issues. Other than that the facilities are clean and we love the location for the National Air Show.

A Note from the Marina:

Thank you for staying with Oasis Marinas at North Coast Harbor and for booking via Snag-A-Slip. We were booked to maximum capacity throughout the entire holiday weekend, and have to assign vessels to the best slip that will work for each individual boat. While always do our best to place vessels in requested areas or near their group of boaters, we aren't always able to honor every request. We are glad you were able to stay with us during the Air Show, and hope to welcome you back for another weekend in the future!

Michael on September 6th, 2022:

Tony was a great help. The dock assignments didn't have our group together but we adjusted (he wasn't happy) and we had a great time. In the future please pay attention to the requests for group boats to be side by side

A Note from the Marina:

Thank you for staying with Oasis Marinas at North Coast Harbor and for booking via Snag-A-Slip. We were booked to maximum capacity throughout the entire holiday weekend, and as such we had to put vessels in slips where they may fit but other vessels could not due to length or draft requirements. This meant that not every slip request could be honored, though we always do our best to place vessels in requested areas or near their group of boaters. We ask that vessels remain in their assigned slips, as this can have knock on effects for others who have reserved who may be arriving on a later date.We are glad you were able to stay with us during the Air Show, and hope to welcome you back for another weekend in the future!

Wendy on September 6th, 2022:

The marina needs to do more the help control the pedestrian bridge. The operators clearly do not know anything about boating and ignore our urgent requests to lift the bridge. I suggest working out desigated times when the bridge will be up and communicate that to your guests. Also, the dock hands, during idle time, should help clean the marina. There was garbage floating at the docks and they were sitting in the office. Glad to see the bathrooms have been updated.

A Note from the Marina:

We’d like to thank this boater for staying with our marina and for providing feedback. The pedestrian bridge outside of the marina is controlled by the City of Cleveland, and the marina does not have input as to how it is run. The bridge is manned 24/7, but in the circumstance there is no operator, the bridge should remain in the “UP” position for vessels to pass through. The operator monitors VHF channel 16, or can be alerted by an incoming vessel with a long and short blow of the horn. Regarding the debris, the Port Authority has dedicated crews that clean up the harbor and river, however it is difficult for them to get into the marina when it is crowded. We apologize that this negatively impacted your stay. We hope to welcome this boater back to our marina in the future.

David on September 6th, 2022:

Easy and accommodating.

doug on September 6th, 2022:

Friendly and helpful harbor crew. Facilities cleaner this year compared to last. Ice now available dock side is a nice improvement as well.

Eric on September 6th, 2022:

A very clean marina with helpful staff.

Nichole on September 6th, 2022:

Anonymous on September 6th, 2022:

We had a great visit. Most of the staff was very friendly. Tony the harbor master was not personable at all. Didn't say hello or even acknowledge us even when passing by and we would speak first. I had also called Tony multiple times before our arrival and he never returned one phone call. Sam was very nice when I called and tried to help as much as she could.

A Note from the Marina:

We’d like to thank this boater for staying with our marina and for providing feedback. We are glad to see they had a great visit, and apologize for any perceived slight from any team members. It was a very busy weekend at the marina, and our team was busy working to assist all boaters in arriving and departing. We hope this boater enjoyed their stay and hope to welcome them back for a remarkable experience in the future.

Jim on September 5th, 2022:

Cindy on September 5th, 2022:

It was good except pump out wasn’t working.

Andrew on September 5th, 2022:

Tony and the staff are always friendly and helpful. Very professional and accommodating too.

Gary on August 31st, 2022:

Douglas on August 31st, 2022:

Marina is very nice, clean, and handy to the GLSC and Rock n Roll Hall of Fame, among other venues. We had a wonderful dinner at Blue Grill restaurant to top it off. The Marina manger was very amicable, and willing to work with us regarding our stay. We hope to come back again.

Wes on August 30th, 2022:

Timothy on August 29th, 2022:

Was fun with our group. The restroom facilities have improved since last year.

Mike on August 29th, 2022:

RYAN on August 29th, 2022:

Normally I have a great experience. This time was bad start as I showed up and there was someone in my spot and they wouldn’t leave. Delayed us by 20 minutes waiting. Would have been much better to be placed in a different spot while that situation was handled. Hopefully no issues with the next trips. Once settled all was good.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Stephen on August 29th, 2022:

William on August 29th, 2022:

great

Don on August 29th, 2022:

Kevin on August 29th, 2022:

Jeff on August 29th, 2022:

Steve on August 29th, 2022:

doug on August 29th, 2022:

John on August 28th, 2022:

Poor staffing, cost too much for poor bathrooms and service. Online registration a pain and would not be possible if coming in under heavy seas. To improve offer a actual person to take information and staff so bathrooms can be cleaned regularly.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Michael on August 25th, 2022:

It’s all about location! This marina has an excellent location near the downtown attractions, a secure gate entrance, and very nice floating concrete docks. That is where the good news ends. Upon arriving, we could not raise the marina on the dockmaster’s phone or on the radio. After dialing the reservation line, which apparently transferred to another location, that person was able to tell me my slip assignment and than was able to contact someone at the marina to assist us in docking. She was excellent. The dock person that came to meet us knew little about tiring up a boat. While the docks are in great shape, their electric plugs are in terrible condition. The first one that we tried had signs of wear and burning and would not make contact with one leg. The second one that we tried was also well worn and needs replacement.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Sherie on August 24th, 2022:

The only suggestion is that the gate should have a lock on it so it closes properly. It is suppose to be a gated marina but the gate is left open almost always. We even saw a kid climb over and unlock it so he could get in. Too many people walking in when they should not be.

Marc on August 23rd, 2022:

George on August 23rd, 2022:

The location, docks & Tony were terrific! We’ll be sure to be back next year!

Andy on August 22nd, 2022:

Tony went above and beyond in making our stay and event memorable, a true asset to your company.

Kathy on August 22nd, 2022:

Very nice marina, clean bathrooms and showers, and within walking distance to a lot of Cleveland attractions.

Dena on August 22nd, 2022:

We loved Cleveland! Our dock master Tony was wonderful. Only complaint we had was for the price of dockage...WIFI was not available. That would be something nice to have there, especially for being on a boat.

Jeffrey on August 21st, 2022:

Anonymous on August 21st, 2022:

Tony the dockmaster was great! As a boater, we hate dealing with the new bridge. Nothing you can do about that. I thought it was interesting though that it is manned 24/7 but the marina is not. The marina's safety needs to be increased. Non-paying boaters come and go after 7 pm and paying boaters let them in the gate without realizing they do not belong there. If the non-paying boaters come back late to the dock, I have seen them jump the fence in the past. Also the triathlon that was going on at the Science Center right next to us started at 5:30 am with a bullhorn and blow horns! We will be sure never to come during the triathlon again. Again not your fault but a heads up would have been great. Overall we had a nice time. Thank you!

Clifford on August 21st, 2022:

I had 2 problems with this stay. I specifically asked for bow in starboard tie..both on my reservation request and on the phone..I didn’t get that and there were at least 5 spots available that never were taken for that night…slips are assigned when you arrive so there should not have been a problem assigning one to me. Second issue was the foot bridge was scheduled to be closed from 4:30 am till 10am..they never told me that..I would have gone elsewhere..was told that they sent out emails..I never got one and only found out when I arrived..leaving early was important to me..the person there just shrugged his shoulders and said that I was sent a email..

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Matt on August 21st, 2022:

Anonymous on August 20th, 2022:

Everything excellent except no wifi - if they had wifi it is an easy 5 star.

Alan on August 17th, 2022:

Anonymous on August 15th, 2022:

Bathroom improved from four years ago. Liked the gate lock system. Felt better about leaving the boat.

Braylon on August 15th, 2022:

Gretchen on August 15th, 2022:

Kristoffer on August 15th, 2022:

peter on August 15th, 2022:

Enjoyed our long weekend the staff made it very comfortable..

Anonymous on August 15th, 2022:

The marina was clean, check in was well organized, and staff was very friendly.

Anonymous on August 15th, 2022:

We have stayed at this marina several times in the past and the dockmasters have always been a big help. This time there was one dock master working Saturday who was not helpful at all and didn’t seem to know very much...We had called 15 times to let the dock master know we were there, we needed to know what dock number was ours, also that we had boat trouble and needed help docking. We got no response. Once we got in with help from our friends who had to jump off of our boat to pull us in … The dock master finally made an appearance 10 mins later which was clueless to which dock we were supposed to even be at. Then he forgot to give us our key fob so we could get back into the marina. My husband had to scale the gate to get us back in. We were very disappointed in the marina.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Kelley on August 14th, 2022:

Karrie on August 13th, 2022:

Friendly & helpful staff, clean & well maintained marina, secure, updated & clean restroom/shower facility.

Stan on August 13th, 2022:

Only problem is calling the marina, you get a call center and not the guy in the office!

A Note from the Marina:

We'd like to thank this boater for staying with us here in Cleveland and for taking the time to provide feedback. This marina is professionally managed by Oasis Marinas, which has a dedicated concierge team to oversee transient reservations at Oasis Marinas managed properties. This team bolsters our on site marina teams with providing boaters information about each marina where possible. This allows the on site marina team more time to interface with on site guests. Marina staff are always available to assist via the phone when needed. We hope to welcome this guest back for another visit in the future!

Anonymous on August 13th, 2022:

The marina itself is wonderful and well maintained. But we arrived after the staff had left for the night and had no way to leave the property. If they can’t staff until after sunset, then at least have a system in place for late arrivals. At the price point, I would expect staff until at least 10pm.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Douglas on August 9th, 2022:

Jeff on August 9th, 2022:

Carrie on August 8th, 2022:

We will be back. It's so nice to have a credit for our next trip.

Greg on August 8th, 2022:

Amazing experience

Jeff on August 8th, 2022:

very clean and beautiful location.

Mike on August 8th, 2022:

John on August 8th, 2022:

Joe on August 8th, 2022:

Great place to stay close to the city to walk anyplace always nice and clean the staff is super friendly

Anonymous on August 8th, 2022:

Very well maintained marina. Enjoyed our stay. Both our arrivals were challenging due to weather, but the dockhands knew what they were doing. Couple issues: There was a big party on one of the boats on Saturday night. 30-40 visitors came in at night. They did not bother us. But it seems the security of the "secure gate" was bypassed. The music was loud until 3 am. Laundry machine and WiFi would have been helpful. Closest coin laundry is too far to walk and does not look too safe.

A Note from the Marina:

We'd like to thank this boater for staying with our marina and for taking the time to provide feedback. We are always working to improve our amenities and offerings on site, and appreciate your feedback. We hope to welcome you back in the future for an improved experience!

Stephen on August 6th, 2022:

Kenneth on August 6th, 2022:

If we are ever this far again, we would certainly dock here. Clean and close to attractions and restaurants.

Michael on August 6th, 2022:

It was surprising the marina was little unattended by staff. At 9:00 am today, no staff around. Concerning. The gate in and out of the marina was reliant on people physically closing the gate when going through. Three times when we went through it, it was wide open. A spring closure needs to be installed, as it was not secure unless individuals consciously closed the gate to lock it.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Michael on August 5th, 2022:

Right next to the Rock and Roll Hall of Fame. This is a great place to visit. Downtown Cleveland has a lot of history, most of which is walking distance.

Anonymous on August 5th, 2022:

Tony is top notch!! Restrooms were very clean but too warm, as though there was a heater on.

Suzanne on August 3rd, 2022:

Beautiful Clean Safe and Secure. Tony was very professional. Highly Recommend.

Lucie on August 3rd, 2022:

All perfect

Joe on August 1st, 2022:

Jeffrey on August 1st, 2022:

Jeffrey on August 1st, 2022:

Overall was a great time and a great marina. Was concerned about the gate not automatically closing, this seemed to be a security issue. A couple of people were hanging around at night near the door. Also, several boats came in late at night and docked but then left early in the morning. Would like to see better security by having a better closing door and perhaps more video cameras and signs

Anonymous on August 1st, 2022:

Awesome place just what we wanted. Only place I would dock in Cleveland to be right in the action. Could not have asked for more!

Thomas on August 1st, 2022:

Constance on August 1st, 2022:

Joe on July 31st, 2022:

Thomas on July 31st, 2022:

Tony was very helpful and awesome. Docks were clean and bathrooms too

Terri on July 30th, 2022:

Wonderful location and staff. Great way to see downtown Cleveland. Very convenient to many restaurants and grocery shopping.

Gary on July 29th, 2022:

Marina staff were awesome, facilities were always clean. Need to do something about the city staff that run the pedestrian bridge!

Anonymous on July 29th, 2022:

Clean, easy, and helpful!!! Thank u!

Jim on July 29th, 2022:

Oasis Marina's North Coast Harbor puts you "in Downtown Cleveland"! Well protected, concrete tile floating docks, that sit in the shadows of the Rock and Roll Hall of Fame, Cleveland Browns Stadium, BiCentennial Park and within blocks of restaurants . . . Secure (fob entry), well kept restrooms and showers, pet friendly with nearby park to walk you dog . . . Limited 50 amp outlets (splitters maybe needed to connect 2-30 amp), would have rated 5 stars if Dock Carts and Laundry were available on site . . . Beautiful Location, Tony (Dock Master) takes care of your needs and provides a Welcome Bag of Marina Swag, local information on Cleveland to help make your stay more enjoyable . . . A really nice touch, don't miss this stop!

Mary on July 28th, 2022:

Salvador on July 28th, 2022:

Anonymous on July 28th, 2022:

Oasis Marina’s North Coast Harbor puts you “in Downtown Cleveland”! Well protected, concrete tile floating docks, that sit in the shadows of the Rock and Roll Hall of Fame, Cleveland Browns Stadium, BiCentennial Park and within blocks of restaurants . . . Secure (fob entry), well kept restrooms and showers, pet friendly with nearby park to walk your dog . . . Limited 50 amp outlets (splitters maybe needed to connect 2-30 amp), would have rated 5 stars if Dock Carts and Laundry were available on site . . . Beautiful Location, Tony (Dock Master) takes care of your needs and provides a Welcome Bag of Marina Swag, local information on Cleveland to help make your stay more enjoyable . . . A really nice touch, don’t miss this stop!

Anne on July 27th, 2022:

Clean and convenient! Tony was friendly and helpful. Voinovich park was lovely to have so close and Nuevo's food is excellent!

Anonymous on July 26th, 2022:

Marina was clean and the staff was polite and helpful. We had very inconsiderate boat neighbors which made for an unpleasant no sleep night.

A Note from the Marina:

We'd like to thank this boater for staying with our marina and for taking the time to provide feedback. We will certainly pass their complements to our staff. We're sorry to hear that this customer's boat neighbors were inconsiderate and that they inconvenienced this stay. We hope to welcome them back in the future for a more pleasant experience.

Zachary on July 26th, 2022:

My boat was not only bumped but ransacked through. The security gate is all messed up from people climbing it and you can just reach over with something and buzz yourself in. I definitely won't be docking my boat there again and would never recommend it to anyone.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Stephen on July 26th, 2022:

Randy on July 25th, 2022:

They was great the associates were awesome. 5 star service

Gary on July 21st, 2022:

Great location, Clean rest rooms and showers. No Fuel Dock or Pump out. Great location! We would definitely go back.

Anonymous on July 21st, 2022:

Beautiful location in downtown Cleveland! The marina seems to be run a little better than in the past. The dockhands actually know how to tie up a boat! The marina still has room for improvement though. The dockmaster needs to answer the phone, the bathrooms need to have working codes again and need to be cleaned more often including the shower drains, and there should be someone there 24/7. Almost every time we have been there, someone comes in late on their boat, stays for free and then leaves before they open. It is not a secure marina from the water or from land even though they have a gate. We have seen people jump the gate a few times. Still it is a fantastic location in the heart of Cleveland so we keep coming back!

Eric on July 20th, 2022:

Karen on July 20th, 2022:

It was terrific. Tony was there to catch our lines on Sunday and we truly enjoyed the views and location!

Anonymous on July 19th, 2022:

The staff was friendly and responsive when called on.

Wendy on July 19th, 2022:

The Marina staff were friendly, the bathrooms are clean, but really need to be air conditioned. It’s entirely too hot in the bathroom. The worst part is the pedestrian bridge. That bridge should be up at all times and only go down on a schedule. It is easier for a person to stand and wait for a bridge to go down than for a boat to drift around in wind and currents to wait for a bridge to go up. In the interest of safety, the bridge should always be up unless absolutely necessary. The bridge operator is rude and obviously very pro pedestrian traffic over boat traffic.

A Note from the Marina:

We’d like to thank this boater for staying with our marina and for providing feedback. The pedestrian bridge outside of the marina is controlled by the city and the bridge is new as of December 2021. The bridge is manned 24/7, but in the circumstance there is no operator, the bridge will be in the “UP” position for vessels to pass through. The operator monitors VHF channel 16, or can be alerted by an incoming vessel with a long and short blow of the horn. We hope to welcome this boater back to our marina in the future.

Skip on July 18th, 2022:

Great harbor master and docking crew

Charlie on July 18th, 2022:

It’s always a pleasure to be so close to the downtown area. I haven’t been there in a while and was pleased to see how nicely the bathrooms had been renovated. Looking forward to a return trip.

Andrew on July 18th, 2022:

It's very nice to stay so close to downtown Cleveland. This year, the security gate has been repaired and the bathrooms are freshly painted and nicely clean. Docks are in good repair and clean. Two dock-hands met us and helped with the docking. My only issue is that there is no overnight staff at all, so when a couple boats started blasting music late at night (10 pm or so), there was no authority to turn to to deal with the noise. The same lack of staff made it impossible to buy ice in the morning before about 9.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

mike on July 18th, 2022:

everything was great.

Denise on July 18th, 2022:

Set in the shadow of the Rock N Roll Hall of Fame, the marina is beautiful and extremely peaceful. I will definitely be visiting again!!

Anonymous on July 18th, 2022:

Our group of about 12 boats were not grouped together despite arranging well in advance. This ruined the group dynamic. NO wi-fi?!

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Kit on July 18th, 2022:

Thomas on July 18th, 2022:

Great place

Lewellyn on July 18th, 2022:

The staff were excellent, I'm looking forward for our next visit.

Phil on July 18th, 2022:

Mike on July 18th, 2022:

Brian on July 17th, 2022:

Our experience was terrible. Made the reservation months ago. I requested and paid for two 30Amp plugs. I arrived and one plug was out of order. Tony told me he couldn’t inconvenience the other boaters by shutting off the power to fix it. He even said he knew it was a problem “the other day” but he “didn’t get to fixing it”. His solution was to have me move to a different dock. He said the other dock was a 50Amp but he’d loan us a splitter. He never came to give us the splitter. The dock hands were just standing around. So we had no AC that night and left a day early after paying for two days. They were also out of key cards to open the gate. It’s too bad because the marina is nice but the disrespect and lack of service ruined it for us.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment. The marina acknowledged receipt of the review, but did not provide a reply to post.

Laura on July 17th, 2022:

Very nice marina. Helpful staff, clean and convenient to most venues. Looking forward to our next visit.

Laura on July 16th, 2022:

Staff was very helpful and friendly. We enjoyed our stay in Cleveland!

John on July 16th, 2022:

maryanne on July 16th, 2022:

Mark on July 14th, 2022:

No Wi-Fi. The finish painting in the bathroom looks like my petulant teenage child did it with no taping and overspills. On the other hand, Sam is great.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment. The marina acknowledged receipt of the review, but did not provide a reply to post.

Russell on July 14th, 2022:

The bathrooms were clean. Dockhands Sam and Tony were helpful and friendly.

TIM on July 13th, 2022:

Jerry on July 13th, 2022:

Great service

SCOTT on July 13th, 2022:

The bathrooms and facility was clean. Security was not good. The gate was constantly blocked open. A number of the guests tried to keep it closed, but other guests kept opening it. Several guests were very loud late at night, but we dealt with that. We were told that the marina has not been busy. We observed this over the fourth of July weekend. Something is wrong. If boaters do not feel safe, they will quit coming. Sorry for the critical review. Help!!

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Jean on July 12th, 2022:

This is our 3rd trip to this marina and we typically have a good experience. However, this year we booked months in advance and when we arrived, the dockmaster did not have my group in the correct docks. One person from our group even came down personally (2x) in order to discuss our docking together. When I radioed into the marina I was told "C Dock" when the rest of my group was on "B Dock". Then as I was pulling in, they radioed back to me that I was in "B Dock" Not organized AT ALL. Also, the dock master and dock hand was of little to no help when docking. Our group helped each other out as we came into the docks. Some training for them would be a great idea.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Bill on July 12th, 2022:

Donald on July 12th, 2022:

Great location! Once the pedestrian bridge opens the marina is right there so you should call ahead while the bridge is opening to make sure you know which dock to sail to. Look for the bakery in the closest building to the marina which has great breakfasts (eggs, sausages, muffins, etc.) and very friendly staff. Nuevo Mexican Restaurant is great too. Rock Hall is a short walk. We live in the Cleveland area and decided to do this as an overnight stay on a Sunday night. Fun evening and trip to Rock Hall. Saved the car parking fee (lol).

Jerry on July 11th, 2022:

Great place can’t wait to stay again!! Excellent location so much to do it was a great time!!

Matt on July 11th, 2022:

Vicki on July 11th, 2022:

Jeff on July 11th, 2022:

Great staff and very nice marina

Beth on July 11th, 2022:

Really enjoyed our stay. Will definitely return in the future!

Anonymous on July 11th, 2022:

Great location. Although the gate for the marina was broken.

Jerald on July 8th, 2022:

Very nice stay, Nice docks, restrooms and shower were all top-notch, Even a good Mexican restaurant right around the corner! Would stay there again!

John on July 7th, 2022:

James on July 7th, 2022:

I complained to staff about visiting renters grilling food on the docks, an excessive amount of adults and kids without life vests running around the docks and blocking the docks from renters walking by as well as some renters playing music late at night disturbing other boaters from sleeping peacefully at nightfall after 12:00am. The staff responded and did not want to confront the violators. My wife and I could not enjoy our stay because of the excessive noise and activity. We did not feel secure because the entrance gate was left open where as anyone could just walk in from the street. Last year we stayed for 3 days and had no complaints but this year was a catastrophe. Staff needs to be trained to enforce the rules and not let visitors just do whatever they want. Train dockworkers to be more attentive and enforce the rules of the marina. When the renting violators were cooking on their grill on the docks it could have been tragic if a boat caught fire and injured someone or young kids accidentally falling in the water and drowning because they did not have life vests on while on the docks. If I could take it all back I would never have stayed. It would be nice to get refunded for the money I spent. Now I am not sure if I would stay another 3 days because I did not enjoy my stay.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Scott on July 6th, 2022:

Susan on July 5th, 2022:

Awesome weekend at this Marina. Tony is terrific!! Would be nice if bridge operator would open the entire bridge for vessels longer than 50 feet but this is NOT the Marina.

Paul on July 5th, 2022:

Very clean, friendly and helpful staff and great atmosphere

Ronald on July 4th, 2022:

Friendly,clean.and all the amenities I expected with a beautiful view of Cleveland. Many fine restaurants and attractions within walking distance.

Ricky on July 3rd, 2022:

Tony was great, could not have done more to make our stay outstanding.

Bob on July 2nd, 2022:

MICHAEL on July 1st, 2022:

First class operation, the process was smooth. The marina is clean, location, close to downtown activities. Thanks to Tony for everything

Chris on June 30th, 2022:

Great location to Rock & Roll Hall of Fame and downtown Cleveland. Tony, the dockmaster did an excellent job both on the phone with information as well as getting us docked. We would definitely stay there again.

Bob on June 28th, 2022:

This is one of the best facilities we have stayed at during our 12 years of cruising. The price for the location is unbelievable! Where else can you dock next to a famous museum(Rock and Roll Hall of Fame) for less than $3/foot? The facility is top notch - floating docks, safety ladders, throwable life rings, fire extinguishers, and stand pipes for fire suppression. The bathrooms are spotless and state of the art. The marina is secured with a fob activated gate. It’s quiet at night and the view of the Browns Stadium, Science Museum and R&R Hall of Fame spectacular. We actually walked to a Guardians (Indians) game last night. This place is awesome and shouldn’t be missed! Tony(dock master),you’re doing a great job!

Richard on June 26th, 2022:

The dockmaster was excellent. Very helpful and curious. Facilities were great.

Dean on June 26th, 2022:

Anonymous on June 24th, 2022:

Walking distance to Rock and Roll Hall of Fame, groceries and post office. Secure

Scott on June 20th, 2022:

Jonathan on June 20th, 2022:

Tony is very professional!

Anonymous on June 19th, 2022:

Tony dockhand very helpful with tying up and extending stay. Also suggestions where to go. Walk TY o rock and roll hall of fame. Maritime Museum. Uber to aquarium and zoo. West marine nearby. Neuavo restaurant at dock.

Phillip on June 17th, 2022:

Very good marina and staff. walking distance to Rock and Roll Hall of Fame. Well worth the visit. Uber to Cleveland aquarium, Flats restaurants. Public transportation nearby. Bathrooms very good. NO laundry. Several restaurants nearby. Would stay again. Good place to rest and do boat projects.

Daryll on June 15th, 2022:

Legacy bathroom issues were resolved during our stay. We liked the place.

Julie on June 14th, 2022:

Everything was very clean, our harbor master was great! Very welcoming.

Lee on June 13th, 2022:

Anonymous on May 31st, 2022:

I would highly recommend this marina! We had a wonderful time in Cleveland, and much of that was due to our experience with Oasis Marinas. The location of the slips are ideal, the slips are spacious and well cared for, the amenities were perfect and the individual that we work with, Tony was outstanding! We truly cannot say enough about our experience with this marina, they were exceptional. There’s no better place in Cleveland to dock your boat! Truly a five-star experience!

Jeff on May 31st, 2022:

Stephen on May 30th, 2022:

Tony was great. He was very helpful getting our slip.

Anonymous on May 29th, 2022:

Clean bathrooms and showers. Nice docks. Great location.

Lucas on May 28th, 2022:

Great marina! Best location and great dock master. Would go back again.

Terrance on May 22nd, 2022:

It was excellent visit and we will be back again this boating season because of the great service and location of harbor

Lynne on May 15th, 2022:

Brant on October 23rd, 2021:

Very simple to register for a slip. Nice docks, clean bathrooms. Well protected.

Rick on October 19th, 2021:

Randy on October 18th, 2021: