stephen on May 30th, 2023:

Jim was great. He was very helpful and made our stay comfortable.

Greg on May 24th, 2023:

John on May 20th, 2023:

Fantastic stay. Will return. Your floating docks are fantastic. The Mexican restaurant nearby is also really good. Highly recommend.

Kirsten on May 5th, 2023:

What an outstanding place to stay! We have been coming here for about 6 years now, and this visit was one of our best. We met the new General Manager, a retired Cleveland Fire Battalion Chief and lifelong boater, and we feel very confident that he is going to do a great job. Great protection from wind in all directions. We arrived on the day the marina opened and had no issues, even with winds blowing 25kts when we arrived. Yes, there is a bridge that will need to open for you to enter the marina, but it is staffed 24/7 and opens on command. They monitor VHF Channel 16, can be called at 216-496-9982, or can be alerted to open with a long and short blow of the horn. Between the bridge and the locked gate, the marina is very secure, and is located within walking distance of so many great attractions: the Rock-n-Roll Hall of Fame, the Clevelan Science Museum, the USS Cod and the William G. Mather. This is always one of our favorite places to stop on Lake Erie.

Dave on October 19th, 2022:

I was just going to stay on Sunday and go home on Monday. I called 5 times to make sure Sunday would be open. No one answered the phone until the 5th time. Then, the weather got terrible for Monday and i could not safely go so i called 7 times at least and noo one would answer the damn phone. I prepaid good morny for this and got zero cooperation from them. still no call

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Robert on October 18th, 2022:

It was very windy and at 4 o’clock on a Saturday there was no dock hands to help. Then on Sunday at 3 o’clock during the Browns game. all the dock hand were gone and nobody to help again. Never got a key fob all weekend. Docks were a mess. We had friends that wanted to come over and rent a dock. We couldn’t get a hold of anyone and the web site showed sold out but there was only 14 boats all weekend in docks!!

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Rob on October 17th, 2022:

Donald on October 14th, 2022:

Anonymous on October 12th, 2022:

Paid full price for our two night stay. We called to make the reservation and requested the slip assignment but were told it would be sent to us. We received an email the day of telling us to call the marina office or call via VHF. We did both with no answer. Left a phone message and never received a return call. We tied up and over the next two days never saw anyone at the office. So we could never get the WiFi password, or a key fob for the gate. We wedged the gate open so we could venture out and still get back to the boat. Pretty poor communication but at least we were sheltered in the harbor.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

RYAN on October 11th, 2022:

Was great. Harbor staff was very helpful. Was a great visit.

Michele on October 10th, 2022:

Had a nice stay.

Amy on October 10th, 2022:

Bill on September 29th, 2022:

Anonymous on September 26th, 2022:

If you install a wire running above the docks, you could fix the problem of the bird droppings on the dock.

Bill on September 26th, 2022:

Great location! Marina is very clean and Harbor Master Tony is extremely helpful.

Amy on September 25th, 2022:

Lee on September 24th, 2022:

Great!

Anonymous on September 24th, 2022:

Great location to CLE downtown Rock ‘n’ roll Hall of Fame Brown’s stadium

Carl on September 23rd, 2022:

Chris on September 21st, 2022:

The new Pesestrian bridge is unappealing. The sound of it going up and down even when there are no pedestrians waiting is undesirable and such a waste. I would have rather seen the money go towards more dockage along the cement wall. Now that the bridge is there, at least keep it open at all time except when pedestrians need to cross it, instead of the vice versa. Thank you.

A Note from the Marina:

We’d like to thank this boater for staying with our marina and for providing feedback. The pedestrian bridge outside of the marina is controlled by the City of Cleveland, and the marina does not have input as to how it is run. The bridge is manned 24/7, but in the circumstance there is no operator, the bridge should remain in the “UP” position for vessels to pass through. The operator monitors VHF channel 16, or can be alerted by an incoming vessel with a long and short blow of the horn. We apologize that this negatively impacted this boater's stay and hope to welcome this boater back to our marina in the future.

Robert on September 20th, 2022:

Stay was very nice. Everyone was very helpful.

Dale on September 20th, 2022:

Brian on September 20th, 2022:

Karen on September 20th, 2022:

The staff was very accommodating.

Monica on September 20th, 2022:

nothing like tailgating on your boat! what a fun time!!!

Paul on September 20th, 2022:

Nick on September 20th, 2022:

Susan on September 19th, 2022:

Allison on September 19th, 2022:

Great place for Browns games!

TJ on September 19th, 2022:

Scott on September 19th, 2022:

GUY on September 13th, 2022:

Very clean

Stefan on September 11th, 2022:

Jonathan on September 11th, 2022:

Dockmaster was very responsive and professional

Anonymous on September 11th, 2022:

Great location, but that's it. It was impossible to reach the marina by phone or radio when we arrived. We circled in the channel for about 45 minutes. The phone was answered by a central reservation person and they couldn't track down anyone either. There is also a pedestrian bridge to enter the marina that must be raised. Couldn't reach them either. Really tough to stay there. Plus the pump out was broken. I think they should state that on the reservation confirmation email.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment. The marina acknowledged receipt of the review, but did not provide a reply to post.

Paul on September 9th, 2022:

EZ reservations on snag a slip folks were great

louis on September 8th, 2022:

Paul on September 7th, 2022:

Facility is excellent. Love the access to downtown and the amazing views.

Jeff on September 7th, 2022:

Julie on September 7th, 2022:

We enjoyed our stay, the restrooms are very clean, the air conditioning could be bumped up a bit. It was VERY hot. Would like to thank the dock master for being stern with the boat using the electric in our slip because theirs was not working. They felt they should be able to use it since they were there first. The dock master moved them not us. Curious as to why the electric was not fixed.

Anonymous on September 6th, 2022:

Great Experience - Anthony is the Best!!!

William on September 6th, 2022:

The pedestrian bridge is a real problem for boaters. It appears that the operator has no respect for boaters and keeps the bridge down unnecessary.

A Note from the Marina:

We’d like to thank this boater for staying with our marina and for providing feedback. The pedestrian bridge outside of the marina is controlled by the city of Cleveland. The bridge is manned 24/7, but in the circumstance there is no operator, the bridge will be in the “UP” position for vessels to pass through. The operator monitors VHF channel 16, or can be alerted by an incoming vessel with a long and short blow of the horn. We hope to welcome this boater back to our marina in the future.

Anonymous on September 6th, 2022:

Confusion about dock assignments created problems. The bathroom-shower facilities were good but the ventilation on warm days created a sauna situation. Overall, it is a nice facility and I enjoyed my stay.

Anonymous on September 6th, 2022:

As usual there was some back and forth about slip assignments. I belong to Wildwood Yacht Club, and we take between 6-8 boats down to the North Coast Harbor for the air show. We request that the boats be docked together. Every year they never do. I don't know why it is so difficult to assign docks together when we pay in January for that privilege. We were all on the same dock but there were two random boats in the middle of our 7 boats. We even went down on Thursday night to make sure we could get all our boats together and still had issues. Other than that the facilities are clean and we love the location for the National Air Show.

A Note from the Marina:

Thank you for staying with Oasis Marinas at North Coast Harbor and for booking via Snag-A-Slip. We were booked to maximum capacity throughout the entire holiday weekend, and have to assign vessels to the best slip that will work for each individual boat. While always do our best to place vessels in requested areas or near their group of boaters, we aren't always able to honor every request. We are glad you were able to stay with us during the Air Show, and hope to welcome you back for another weekend in the future!

Michael on September 6th, 2022:

Tony was a great help. The dock assignments didn't have our group together but we adjusted (he wasn't happy) and we had a great time. In the future please pay attention to the requests for group boats to be side by side

A Note from the Marina:

Thank you for staying with Oasis Marinas at North Coast Harbor and for booking via Snag-A-Slip. We were booked to maximum capacity throughout the entire holiday weekend, and as such we had to put vessels in slips where they may fit but other vessels could not due to length or draft requirements. This meant that not every slip request could be honored, though we always do our best to place vessels in requested areas or near their group of boaters. We ask that vessels remain in their assigned slips, as this can have knock on effects for others who have reserved who may be arriving on a later date.We are glad you were able to stay with us during the Air Show, and hope to welcome you back for another weekend in the future!

Wendy on September 6th, 2022:

The marina needs to do more the help control the pedestrian bridge. The operators clearly do not know anything about boating and ignore our urgent requests to lift the bridge. I suggest working out desigated times when the bridge will be up and communicate that to your guests. Also, the dock hands, during idle time, should help clean the marina. There was garbage floating at the docks and they were sitting in the office. Glad to see the bathrooms have been updated.

A Note from the Marina:

We’d like to thank this boater for staying with our marina and for providing feedback. The pedestrian bridge outside of the marina is controlled by the City of Cleveland, and the marina does not have input as to how it is run. The bridge is manned 24/7, but in the circumstance there is no operator, the bridge should remain in the “UP” position for vessels to pass through. The operator monitors VHF channel 16, or can be alerted by an incoming vessel with a long and short blow of the horn. Regarding the debris, the Port Authority has dedicated crews that clean up the harbor and river, however it is difficult for them to get into the marina when it is crowded. We apologize that this negatively impacted your stay. We hope to welcome this boater back to our marina in the future.

David on September 6th, 2022:

Easy and accommodating.

doug on September 6th, 2022:

Friendly and helpful harbor crew. Facilities cleaner this year compared to last. Ice now available dock side is a nice improvement as well.

Eric on September 5th, 2022:

A very clean marina with helpful staff.

Nichole on September 5th, 2022:

Anonymous on September 5th, 2022:

We had a great visit. Most of the staff was very friendly. Tony the harbor master was not personable at all. Didn't say hello or even acknowledge us even when passing by and we would speak first. I had also called Tony multiple times before our arrival and he never returned one phone call. Sam was very nice when I called and tried to help as much as she could.

A Note from the Marina:

We’d like to thank this boater for staying with our marina and for providing feedback. We are glad to see they had a great visit, and apologize for any perceived slight from any team members. It was a very busy weekend at the marina, and our team was busy working to assist all boaters in arriving and departing. We hope this boater enjoyed their stay and hope to welcome them back for a remarkable experience in the future.

Jim on September 5th, 2022:

Cindy on September 5th, 2022:

It was good except pump out wasn’t working.

Andrew on September 4th, 2022:

Tony and the staff are always friendly and helpful. Very professional and accommodating too.

Gary on August 30th, 2022:

Douglas on August 30th, 2022:

Marina is very nice, clean, and handy to the GLSC and Rock n Roll Hall of Fame, among other venues. We had a wonderful dinner at Blue Grill restaurant to top it off. The Marina manger was very amicable, and willing to work with us regarding our stay. We hope to come back again.

Wes on August 30th, 2022:

Timothy on August 29th, 2022:

Was fun with our group. The restroom facilities have improved since last year.

Mike on August 29th, 2022:

RYAN on August 29th, 2022:

Normally I have a great experience. This time was bad start as I showed up and there was someone in my spot and they wouldn’t leave. Delayed us by 20 minutes waiting. Would have been much better to be placed in a different spot while that situation was handled. Hopefully no issues with the next trips. Once settled all was good.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Stephen on August 29th, 2022:

William on August 29th, 2022:

great

Don on August 29th, 2022:

Kevin on August 29th, 2022:

Jeff on August 29th, 2022:

Steve on August 28th, 2022:

doug on August 28th, 2022:

John on August 28th, 2022:

Poor staffing, cost too much for poor bathrooms and service. Online registration a pain and would not be possible if coming in under heavy seas. To improve offer a actual person to take information and staff so bathrooms can be cleaned regularly.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Michael on August 25th, 2022:

It’s all about location! This marina has an excellent location near the downtown attractions, a secure gate entrance, and very nice floating concrete docks. That is where the good news ends. Upon arriving, we could not raise the marina on the dockmaster’s phone or on the radio. After dialing the reservation line, which apparently transferred to another location, that person was able to tell me my slip assignment and than was able to contact someone at the marina to assist us in docking. She was excellent. The dock person that came to meet us knew little about tiring up a boat. While the docks are in great shape, their electric plugs are in terrible condition. The first one that we tried had signs of wear and burning and would not make contact with one leg. The second one that we tried was also well worn and needs replacement.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Sherie on August 23rd, 2022:

The only suggestion is that the gate should have a lock on it so it closes properly. It is suppose to be a gated marina but the gate is left open almost always. We even saw a kid climb over and unlock it so he could get in. Too many people walking in when they should not be.

Marc on August 23rd, 2022:

George on August 22nd, 2022:

The location, docks & Tony were terrific! We’ll be sure to be back next year!

Andy on August 22nd, 2022:

Tony went above and beyond in making our stay and event memorable, a true asset to your company.

Kathy on August 22nd, 2022:

Very nice marina, clean bathrooms and showers, and within walking distance to a lot of Cleveland attractions.

Dena on August 22nd, 2022:

We loved Cleveland! Our dock master Tony was wonderful. Only complaint we had was for the price of dockage...WIFI was not available. That would be something nice to have there, especially for being on a boat.

Jeffrey on August 21st, 2022:

Anonymous on August 21st, 2022:

Tony the dockmaster was great! As a boater, we hate dealing with the new bridge. Nothing you can do about that. I thought it was interesting though that it is manned 24/7 but the marina is not. The marina's safety needs to be increased. Non-paying boaters come and go after 7 pm and paying boaters let them in the gate without realizing they do not belong there. If the non-paying boaters come back late to the dock, I have seen them jump the fence in the past. Also the triathlon that was going on at the Science Center right next to us started at 5:30 am with a bullhorn and blow horns! We will be sure never to come during the triathlon again. Again not your fault but a heads up would have been great. Overall we had a nice time. Thank you!

Clifford on August 20th, 2022:

I had 2 problems with this stay. I specifically asked for bow in starboard tie..both on my reservation request and on the phone..I didn’t get that and there were at least 5 spots available that never were taken for that night…slips are assigned when you arrive so there should not have been a problem assigning one to me. Second issue was the foot bridge was scheduled to be closed from 4:30 am till 10am..they never told me that..I would have gone elsewhere..was told that they sent out emails..I never got one and only found out when I arrived..leaving early was important to me..the person there just shrugged his shoulders and said that I was sent a email..

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Matt on August 20th, 2022:

Anonymous on August 20th, 2022:

Everything excellent except no wifi - if they had wifi it is an easy 5 star.

Alan on August 17th, 2022:

Anonymous on August 15th, 2022:

Bathroom improved from four years ago. Liked the gate lock system. Felt better about leaving the boat.

Braylon on August 15th, 2022:

Gretchen on August 15th, 2022:

Kristoffer on August 15th, 2022:

peter on August 15th, 2022:

Enjoyed our long weekend the staff made it very comfortable..

Anonymous on August 15th, 2022:

The marina was clean, check in was well organized, and staff was very friendly.

Anonymous on August 14th, 2022:

We have stayed at this marina several times in the past and the dockmasters have always been a big help. This time there was one dock master working Saturday who was not helpful at all and didn’t seem to know very much...We had called 15 times to let the dock master know we were there, we needed to know what dock number was ours, also that we had boat trouble and needed help docking. We got no response. Once we got in with help from our friends who had to jump off of our boat to pull us in … The dock master finally made an appearance 10 mins later which was clueless to which dock we were supposed to even be at. Then he forgot to give us our key fob so we could get back into the marina. My husband had to scale the gate to get us back in. We were very disappointed in the marina.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Kelley on August 14th, 2022:

Karrie on August 13th, 2022:

Friendly & helpful staff, clean & well maintained marina, secure, updated & clean restroom/shower facility.

Stan on August 13th, 2022:

Only problem is calling the marina, you get a call center and not the guy in the office!

A Note from the Marina:

We'd like to thank this boater for staying with us here in Cleveland and for taking the time to provide feedback. This marina is professionally managed by Oasis Marinas, which has a dedicated concierge team to oversee transient reservations at Oasis Marinas managed properties. This team bolsters our on site marina teams with providing boaters information about each marina where possible. This allows the on site marina team more time to interface with on site guests. Marina staff are always available to assist via the phone when needed. We hope to welcome this guest back for another visit in the future!

Anonymous on August 12th, 2022:

The marina itself is wonderful and well maintained. But we arrived after the staff had left for the night and had no way to leave the property. If they can’t staff until after sunset, then at least have a system in place for late arrivals. At the price point, I would expect staff until at least 10pm.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Douglas on August 9th, 2022:

Jeff on August 8th, 2022:

Carrie on August 8th, 2022:

We will be back. It's so nice to have a credit for our next trip.

Greg on August 8th, 2022:

Amazing experience

Jeff on August 8th, 2022:

very clean and beautiful location.

Mike on August 8th, 2022:

John on August 7th, 2022:

Joe on August 7th, 2022:

Great place to stay close to the city to walk anyplace always nice and clean the staff is super friendly

Anonymous on August 7th, 2022:

Very well maintained marina. Enjoyed our stay. Both our arrivals were challenging due to weather, but the dockhands knew what they were doing. Couple issues: There was a big party on one of the boats on Saturday night. 30-40 visitors came in at night. They did not bother us. But it seems the security of the "secure gate" was bypassed. The music was loud until 3 am. Laundry machine and WiFi would have been helpful. Closest coin laundry is too far to walk and does not look too safe.

A Note from the Marina:

We'd like to thank this boater for staying with our marina and for taking the time to provide feedback. We are always working to improve our amenities and offerings on site, and appreciate your feedback. We hope to welcome you back in the future for an improved experience!

Stephen on August 6th, 2022:

Kenneth on August 6th, 2022:

If we are ever this far again, we would certainly dock here. Clean and close to attractions and restaurants.

Michael on August 5th, 2022:

It was surprising the marina was little unattended by staff. At 9:00 am today, no staff around. Concerning. The gate in and out of the marina was reliant on people physically closing the gate when going through. Three times when we went through it, it was wide open. A spring closure needs to be installed, as it was not secure unless individuals consciously closed the gate to lock it.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Michael on August 4th, 2022:

Right next to the Rock and Roll Hall of Fame. This is a great place to visit. Downtown Cleveland has a lot of history, most of which is walking distance.

Anonymous on August 4th, 2022:

Tony is top notch!! Restrooms were very clean but too warm, as though there was a heater on.

Suzanne on August 3rd, 2022:

Beautiful Clean Safe and Secure. Tony was very professional. Highly Recommend.

Lucie on August 2nd, 2022:

All perfect

Joe on August 1st, 2022:

Jeffrey on August 1st, 2022:

Jeffrey on August 1st, 2022:

Overall was a great time and a great marina. Was concerned about the gate not automatically closing, this seemed to be a security issue. A couple of people were hanging around at night near the door. Also, several boats came in late at night and docked but then left early in the morning. Would like to see better security by having a better closing door and perhaps more video cameras and signs

Anonymous on July 31st, 2022:

Awesome place just what we wanted. Only place I would dock in Cleveland to be right in the action. Could not have asked for more!

Thomas on July 31st, 2022:

Constance on July 31st, 2022:

Joe on July 31st, 2022:

Thomas on July 31st, 2022:

Tony was very helpful and awesome. Docks were clean and bathrooms too

Terri on July 30th, 2022:

Wonderful location and staff. Great way to see downtown Cleveland. Very convenient to many restaurants and grocery shopping.

Gary on July 29th, 2022:

Marina staff were awesome, facilities were always clean. Need to do something about the city staff that run the pedestrian bridge!

Anonymous on July 28th, 2022:

Clean, easy, and helpful!!! Thank u!

Jim on July 28th, 2022:

Oasis Marina's North Coast Harbor puts you "in Downtown Cleveland"! Well protected, concrete tile floating docks, that sit in the shadows of the Rock and Roll Hall of Fame, Cleveland Browns Stadium, BiCentennial Park and within blocks of restaurants . . . Secure (fob entry), well kept restrooms and showers, pet friendly with nearby park to walk you dog . . . Limited 50 amp outlets (splitters maybe needed to connect 2-30 amp), would have rated 5 stars if Dock Carts and Laundry were available on site . . . Beautiful Location, Tony (Dock Master) takes care of your needs and provides a Welcome Bag of Marina Swag, local information on Cleveland to help make your stay more enjoyable . . . A really nice touch, don't miss this stop!

Mary on July 28th, 2022:

Salvador on July 28th, 2022:

Anonymous on July 28th, 2022:

Oasis Marina’s North Coast Harbor puts you “in Downtown Cleveland”! Well protected, concrete tile floating docks, that sit in the shadows of the Rock and Roll Hall of Fame, Cleveland Browns Stadium, BiCentennial Park and within blocks of restaurants . . . Secure (fob entry), well kept restrooms and showers, pet friendly with nearby park to walk your dog . . . Limited 50 amp outlets (splitters maybe needed to connect 2-30 amp), would have rated 5 stars if Dock Carts and Laundry were available on site . . . Beautiful Location, Tony (Dock Master) takes care of your needs and provides a Welcome Bag of Marina Swag, local information on Cleveland to help make your stay more enjoyable . . . A really nice touch, don’t miss this stop!

Anne on July 27th, 2022:

Clean and convenient! Tony was friendly and helpful. Voinovich park was lovely to have so close and Nuevo's food is excellent!

Anonymous on July 26th, 2022:

Marina was clean and the staff was polite and helpful. We had very inconsiderate boat neighbors which made for an unpleasant no sleep night.

A Note from the Marina:

We'd like to thank this boater for staying with our marina and for taking the time to provide feedback. We will certainly pass their complements to our staff. We're sorry to hear that this customer's boat neighbors were inconsiderate and that they inconvenienced this stay. We hope to welcome them back in the future for a more pleasant experience.

Zachary on July 26th, 2022:

My boat was not only bumped but ransacked through. The security gate is all messed up from people climbing it and you can just reach over with something and buzz yourself in. I definitely won't be docking my boat there again and would never recommend it to anyone.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Stephen on July 25th, 2022:

Randy on July 24th, 2022:

They was great the associates were awesome. 5 star service

Gary on July 21st, 2022:

Great location, Clean rest rooms and showers. No Fuel Dock or Pump out. Great location! We would definitely go back.

Anonymous on July 21st, 2022:

Beautiful location in downtown Cleveland! The marina seems to be run a little better than in the past. The dockhands actually know how to tie up a boat! The marina still has room for improvement though. The dockmaster needs to answer the phone, the bathrooms need to have working codes again and need to be cleaned more often including the shower drains, and there should be someone there 24/7. Almost every time we have been there, someone comes in late on their boat, stays for free and then leaves before they open. It is not a secure marina from the water or from land even though they have a gate. We have seen people jump the gate a few times. Still it is a fantastic location in the heart of Cleveland so we keep coming back!

Eric on July 20th, 2022:

Karen on July 19th, 2022:

It was terrific. Tony was there to catch our lines on Sunday and we truly enjoyed the views and location!

Anonymous on July 19th, 2022:

The staff was friendly and responsive when called on.

Wendy on July 19th, 2022:

The Marina staff were friendly, the bathrooms are clean, but really need to be air conditioned. It’s entirely too hot in the bathroom. The worst part is the pedestrian bridge. That bridge should be up at all times and only go down on a schedule. It is easier for a person to stand and wait for a bridge to go down than for a boat to drift around in wind and currents to wait for a bridge to go up. In the interest of safety, the bridge should always be up unless absolutely necessary. The bridge operator is rude and obviously very pro pedestrian traffic over boat traffic.

A Note from the Marina:

We’d like to thank this boater for staying with our marina and for providing feedback. The pedestrian bridge outside of the marina is controlled by the city and the bridge is new as of December 2021. The bridge is manned 24/7, but in the circumstance there is no operator, the bridge will be in the “UP” position for vessels to pass through. The operator monitors VHF channel 16, or can be alerted by an incoming vessel with a long and short blow of the horn. We hope to welcome this boater back to our marina in the future.

Skip on July 18th, 2022:

Great harbor master and docking crew

Charlie on July 18th, 2022:

It’s always a pleasure to be so close to the downtown area. I haven’t been there in a while and was pleased to see how nicely the bathrooms had been renovated. Looking forward to a return trip.

Andrew on July 18th, 2022:

It's very nice to stay so close to downtown Cleveland. This year, the security gate has been repaired and the bathrooms are freshly painted and nicely clean. Docks are in good repair and clean. Two dock-hands met us and helped with the docking. My only issue is that there is no overnight staff at all, so when a couple boats started blasting music late at night (10 pm or so), there was no authority to turn to to deal with the noise. The same lack of staff made it impossible to buy ice in the morning before about 9.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

mike on July 18th, 2022:

everything was great.

Denise on July 18th, 2022:

Set in the shadow of the Rock N Roll Hall of Fame, the marina is beautiful and extremely peaceful. I will definitely be visiting again!!

Anonymous on July 18th, 2022:

Our group of about 12 boats were not grouped together despite arranging well in advance. This ruined the group dynamic. NO wi-fi?!

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Kit on July 18th, 2022:

Thomas on July 17th, 2022:

Great place

Lewellyn on July 17th, 2022:

The staff were excellent, I'm looking forward for our next visit.

Phil on July 17th, 2022:

Mike on July 17th, 2022:

Brian on July 17th, 2022:

Our experience was terrible. Made the reservation months ago. I requested and paid for two 30Amp plugs. I arrived and one plug was out of order. Tony told me he couldn’t inconvenience the other boaters by shutting off the power to fix it. He even said he knew it was a problem “the other day” but he “didn’t get to fixing it”. His solution was to have me move to a different dock. He said the other dock was a 50Amp but he’d loan us a splitter. He never came to give us the splitter. The dock hands were just standing around. So we had no AC that night and left a day early after paying for two days. They were also out of key cards to open the gate. It’s too bad because the marina is nice but the disrespect and lack of service ruined it for us.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment. The marina acknowledged receipt of the review, but did not provide a reply to post.

Laura on July 16th, 2022:

Very nice marina. Helpful staff, clean and convenient to most venues. Looking forward to our next visit.

Laura on July 15th, 2022:

Staff was very helpful and friendly. We enjoyed our stay in Cleveland!

John on July 15th, 2022:

maryanne on July 15th, 2022:

Mark on July 14th, 2022:

No Wi-Fi. The finish painting in the bathroom looks like my petulant teenage child did it with no taping and overspills. On the other hand, Sam is great.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment. The marina acknowledged receipt of the review, but did not provide a reply to post.

Russell on July 13th, 2022:

The bathrooms were clean. Dockhands Sam and Tony were helpful and friendly.

TIM on July 13th, 2022:

Jerry on July 13th, 2022:

Great service

SCOTT on July 12th, 2022:

The bathrooms and facility was clean. Security was not good. The gate was constantly blocked open. A number of the guests tried to keep it closed, but other guests kept opening it. Several guests were very loud late at night, but we dealt with that. We were told that the marina has not been busy. We observed this over the fourth of July weekend. Something is wrong. If boaters do not feel safe, they will quit coming. Sorry for the critical review. Help!!

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Jean on July 11th, 2022:

This is our 3rd trip to this marina and we typically have a good experience. However, this year we booked months in advance and when we arrived, the dockmaster did not have my group in the correct docks. One person from our group even came down personally (2x) in order to discuss our docking together. When I radioed into the marina I was told "C Dock" when the rest of my group was on "B Dock". Then as I was pulling in, they radioed back to me that I was in "B Dock" Not organized AT ALL. Also, the dock master and dock hand was of little to no help when docking. Our group helped each other out as we came into the docks. Some training for them would be a great idea.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Bill on July 11th, 2022:

Donald on July 11th, 2022:

Great location! Once the pedestrian bridge opens the marina is right there so you should call ahead while the bridge is opening to make sure you know which dock to sail to. Look for the bakery in the closest building to the marina which has great breakfasts (eggs, sausages, muffins, etc.) and very friendly staff. Nuevo Mexican Restaurant is great too. Rock Hall is a short walk. We live in the Cleveland area and decided to do this as an overnight stay on a Sunday night. Fun evening and trip to Rock Hall. Saved the car parking fee (lol).

Jerry on July 11th, 2022:

Great place can’t wait to stay again!! Excellent location so much to do it was a great time!!

Matt on July 11th, 2022:

Vicki on July 11th, 2022:

Jeff on July 11th, 2022:

Great staff and very nice marina

Beth on July 11th, 2022:

Really enjoyed our stay. Will definitely return in the future!

Anonymous on July 10th, 2022:

Great location. Although the gate for the marina was broken.

Jerald on July 8th, 2022:

Very nice stay, Nice docks, restrooms and shower were all top-notch, Even a good Mexican restaurant right around the corner! Would stay there again!

John on July 7th, 2022:

James on July 7th, 2022:

I complained to staff about visiting renters grilling food on the docks, an excessive amount of adults and kids without life vests running around the docks and blocking the docks from renters walking by as well as some renters playing music late at night disturbing other boaters from sleeping peacefully at nightfall after 12:00am. The staff responded and did not want to confront the violators. My wife and I could not enjoy our stay because of the excessive noise and activity. We did not feel secure because the entrance gate was left open where as anyone could just walk in from the street. Last year we stayed for 3 days and had no complaints but this year was a catastrophe. Staff needs to be trained to enforce the rules and not let visitors just do whatever they want. Train dockworkers to be more attentive and enforce the rules of the marina. When the renting violators were cooking on their grill on the docks it could have been tragic if a boat caught fire and injured someone or young kids accidentally falling in the water and drowning because they did not have life vests on while on the docks. If I could take it all back I would never have stayed. It would be nice to get refunded for the money I spent. Now I am not sure if I would stay another 3 days because I did not enjoy my stay.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review.

Scott on July 5th, 2022:

Susan on July 5th, 2022:

Awesome weekend at this Marina. Tony is terrific!! Would be nice if bridge operator would open the entire bridge for vessels longer than 50 feet but this is NOT the Marina.

Paul on July 4th, 2022:

Very clean, friendly and helpful staff and great atmosphere

Ronald on July 4th, 2022:

Friendly,clean.and all the amenities I expected with a beautiful view of Cleveland. Many fine restaurants and attractions within walking distance.

Ricky on July 2nd, 2022:

Tony was great, could not have done more to make our stay outstanding.

Bob on July 2nd, 2022:

MICHAEL on July 1st, 2022:

First class operation, the process was smooth. The marina is clean, location, close to downtown activities. Thanks to Tony for everything

Chris on June 30th, 2022:

Great location to Rock & Roll Hall of Fame and downtown Cleveland. Tony, the dockmaster did an excellent job both on the phone with information as well as getting us docked. We would definitely stay there again.

Bob on June 28th, 2022:

This is one of the best facilities we have stayed at during our 12 years of cruising. The price for the location is unbelievable! Where else can you dock next to a famous museum(Rock and Roll Hall of Fame) for less than $3/foot? The facility is top notch - floating docks, safety ladders, throwable life rings, fire extinguishers, and stand pipes for fire suppression. The bathrooms are spotless and state of the art. The marina is secured with a fob activated gate. It’s quiet at night and the view of the Browns Stadium, Science Museum and R&R Hall of Fame spectacular. We actually walked to a Guardians (Indians) game last night. This place is awesome and shouldn’t be missed! Tony(dock master),you’re doing a great job!

Richard on June 26th, 2022:

The dockmaster was excellent. Very helpful and curious. Facilities were great.

Dean on June 26th, 2022:

Anonymous on June 24th, 2022:

Walking distance to Rock and Roll Hall of Fame, groceries and post office. Secure

Scott on June 20th, 2022:

Jonathan on June 19th, 2022:

Tony is very professional!

Anonymous on June 19th, 2022:

Tony dockhand very helpful with tying up and extending stay. Also suggestions where to go. Walk TY o rock and roll hall of fame. Maritime Museum. Uber to aquarium and zoo. West marine nearby. Neuavo restaurant at dock.

Phillip on June 17th, 2022:

Very good marina and staff. walking distance to Rock and Roll Hall of Fame. Well worth the visit. Uber to Cleveland aquarium, Flats restaurants. Public transportation nearby. Bathrooms very good. NO laundry. Several restaurants nearby. Would stay again. Good place to rest and do boat projects.

Daryll on June 14th, 2022:

Legacy bathroom issues were resolved during our stay. We liked the place.

Julie on June 14th, 2022:

Everything was very clean, our harbor master was great! Very welcoming.

Lee on June 12th, 2022:

Anonymous on May 30th, 2022:

I would highly recommend this marina! We had a wonderful time in Cleveland, and much of that was due to our experience with Oasis Marinas. The location of the slips are ideal, the slips are spacious and well cared for, the amenities were perfect and the individual that we work with, Tony was outstanding! We truly cannot say enough about our experience with this marina, they were exceptional. There’s no better place in Cleveland to dock your boat! Truly a five-star experience!

Jeff on May 30th, 2022:

Stephen on May 30th, 2022:

Tony was great. He was very helpful getting our slip.

Anonymous on May 28th, 2022:

Clean bathrooms and showers. Nice docks. Great location.

Lucas on May 27th, 2022:

Great marina! Best location and great dock master. Would go back again.

Terrance on May 22nd, 2022:

It was excellent visit and we will be back again this boating season because of the great service and location of harbor

Lynne on May 14th, 2022:

Brant on October 23rd, 2021:

Very simple to register for a slip. Nice docks, clean bathrooms. Well protected.

Rick on October 19th, 2021:

Randy on October 18th, 2021:

Anonymous on October 16th, 2021:

Alex was very professional and courteous.

Jose on October 4th, 2021:

I had great service, everything went well and I enjoyed my time docking here at Oasis Marinas at North Coast Harbor. I look forward to returning next year. Great all around customer service. Keep up the good work.

Thomas on October 3rd, 2021:

Jeff on October 3rd, 2021:

Anonymous on October 2nd, 2021:

Nate was very welcoming and kept up with the task of keeping the docks clean even though there were few boats in the marina during the week.

Laurence on September 29th, 2021:

Mark on September 28th, 2021:

Steve on September 28th, 2021:

Jamie on September 28th, 2021:

Lori on September 28th, 2021:

Great dockhands that were knowledgeable and helpful. Clean facilities. Fantastic views of the city.

Laura on September 28th, 2021:

Great marina. Our experience was perfect.

Ed on September 27th, 2021:

iahn on September 27th, 2021:

Oasis Harbor - I have to call it RocknDock, I can’t help myself. Snagged our slip for a Cleveland Browns game. It was busy, as it should be for a game! Marina and bathrooms were clean. The crew was ready waiting to catch and pro in every way. Great place. Will do it again 100% and check it out when it’s a little quieter too.

Michael on September 26th, 2021:

The staff was very friendly and helpful. Nate the manager took care of us and all of our needs. I would definitely recommend them and will be back again. Thanks

Bob on September 26th, 2021:

Dennis on September 21st, 2021:

Thomas on September 21st, 2021:

Chris on September 21st, 2021:

Amy on September 21st, 2021:

Karen on September 21st, 2021:

Andrew on September 21st, 2021:

Paul on September 21st, 2021:

Best ever reservation and docking experience. Great attention of dock crew coming and going. It was an exciting boating environment. Everyone having fun. Cleveland never looked as good to boaters.

Julia on September 21st, 2021:

We had a very nice stay for the Browns home opener. The dock staff was waiting to help us with docking and were very friendly. We're looking forward to our next visit!

Tony on September 21st, 2021:

Michael on September 21st, 2021:

Thanks guys, We really enjoyed our weekend. Your new team is the best!

Christopher on September 21st, 2021:

Great facilities and helpful staff!

paula on September 20th, 2021:

They need a lot more organization and easier way to be contacted. We didn't stay Sunday night and was told we needed to have a Sunday night reservation if going to Browns game. We made it, got charged , paid & then hear at least 6 of our friends staying never got charged. Definitely not fair nor good business.

A Note from the Marina:

Thank you for staying with Oasis Marinas at North Coast Harbor and for booking via Snag-A-Slip. We apologize about any confusion over reservations and game day policies. There were expectations set by the previous management company that we had to navigate and understand your disappointment. We are glad you were able to stay with us during the Browns home opener, and hope to welcome you back for another NFL weekend in the future!

Anonymous on September 20th, 2021:

Extremely disappointed. Reservations made the day the Browns schedule was announced were not honored. The dock assignment promised on Wednesday before the game was not honored. It appears pandemonium reigns at Oasis Marinas at North Coast Harbor.

A Note from the Marina:

We’d like to thank this boater for their review and for staying with Oasis Marinas at North Coast Harbor. We were booked to maximum capacity throughout the weekend, and as such we had to put vessels in slips where they may fit but other vessels could not due to length or draft requirements. This meant that not every slip request could be honored, though we always do our best to place vessels in requested areas or near their group of boaters. We are glad you were able to stay with us during the Browns home opener, and hope to welcome you back for another NFL weekend in the future!

Anonymous on September 20th, 2021:

The management of the reservation process is terrible. Very poorly managed. The city of Cleveland should consider other options.

A Note from the Marina:

Thank you for staying with Oasis Marinas at North Coast Harbor and for booking via Snag-A-Slip. We apologize about any confusion over reservations and game day policies. Our team did our best to honor boater expectations from prior management company policies with what is in place going forward. We are glad you were able to stay with us during the Browns home opener, and hope to welcome you back for another NFL weekend in the future!

Anonymous on September 20th, 2021:

Game day/special event policy was unclear for late checkout. My vessel had to be moved to a location with no electric or water. If the marina was overbooked the proper handling of the situation would be to honor the promises made by Oasis for the expectations they set for the people who booked 1st.

A Note from the Marina:

Thank you for staying with Oasis Marinas at North Coast Harbor and for booking via Snag-A-Slip. We apologize about any confusion over reservations and game day policies. There were expectations set by the previous management company that we had to navigate and understand your disappointment on having to move on Sunday. We are glad you were able to stay with us during the Browns home opener, and hope to welcome you back for another NFL weekend in the future! We will be publishing 2022 game day policies shortly.

Anonymous on September 20th, 2021:

Experience at the Browns game yesterday was excellent. Staff was available at 8:30am to assist in docking; the dock I was assigned was available with the power requirements I had requested. Excellent experience

Susan on September 20th, 2021:

Kurt on September 20th, 2021:

Nate and Alex were great to work with. I stayed at the docks Friday through Sunday for the Browns Game against Houston and they helped with the lines and were very professional! Thank you for making my weekend at Oasis a great one! Coming back for the Bears Game- see you then!

Anonymous on September 19th, 2021:

We were not in dock assigned to us because another boat was in that slip. Our power was not on upon our return and the boat next to us was plugged into our power and the other side of pedestal did not work. I hope next year there is a more hands on approach

A Note from the Marina:

Thank you for staying with Oasis Marinas at North Coast Harbor and for booking via Snag-A-Slip. We were booked to maximum capacity throughout the weekend, and as such some vessel assignments were moved around at the last minute so that each vessel could be placed in the best slip for that boat. Thank you for making us aware of the power pedestal issue you encountered, our team will be sure to check that pedestal for future reservations. We are glad you were able to stay with us during the Browns home opener, and hope to welcome you back for another NFL weekend in the future!

Harry on September 16th, 2021:

William on September 14th, 2021:

Becky on September 13th, 2021:

The marina is in a great location and really cool atmosphere. Great vibe there

michael on September 8th, 2021:

We repeatedly requested our group of 6 boats be assigned docks together for our 3 day stay. we were assured we would be, repeatedly, "no problem"!. when we asked for dock assignments there weren't any, it was a free for all. we ended up not being together. very disappointing!

A Note from the Marina:

We'd like to thank this boater for their review and for staying with Oasis Marinas at North Coast Harbor. We were booked to maximum capacity throughout the entire holiday weekend, and as such we had to put vessels in slips where they may fit but other vessels could not due to length or draft requirements. This meant that not every slip request could be honored, though we always do our best to place vessels in requested areas or near their group of boaters. Additionally, the arrival limits in place by the Coast Guard meant many vessels arrived all at once to the marina. We certainly apologize for the poor arrival experience and we hope to welcome this boater back for an improved experience in the future

Cindy on September 8th, 2021:

They were helpful. They got us ice and a pump out. I’d go here again.

robert on September 7th, 2021:

Friendly, helpful dock hands. Clean facilities. Good communication!

Denise on September 7th, 2021:

Anonymous on September 7th, 2021:

Bathrooms were dirty. No toilet paper, toilets dirty and shower was dirty. Garbage all over, you need extra garbage cans. Need ice machines! The water that surrounds the boat docks is disgusting! Disappointed when we arrived. Having Oasis Marina now in charge of this marina, I would have expected it to be remodeled or in better condition!

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review

Doug on September 7th, 2021:

Once again, the harbor crew came through again. Always helpful.

Anonymous on September 7th, 2021:

The booking and communication experience was awesome right up to the day we arrived. On site experience could have been better. No dock hands to help us and even though we had requested docks to be together for our group, and on all communications they were, when we got there it was a free for all. First come first served. So we were not able to all be next to each other. For the most part it was a great time.

A Note from the Marina:

We'd like to thank this boater for their review and for staying with Oasis Marinas at North Coast Harbor. We were booked to maximum capacity throughout the entire holiday weekend, and as such we had to put vessels in slips where they may fit but other vessels could not due to length or draft requirements. This meant that not every slip request could be honored, though we always do our best to place vessels in requested areas or near their group of boaters. Additionally, the arrival limits in place by the Coast Guard meant many vessels arrived all at once to the marina. We certainly apologize for the poor arrival experience and we hope to welcome this boater back for an improved experience in the future.

Bill on September 7th, 2021:

The restroom and shower facilities need more attention. The toilets had many pieces of toilet paper on the floor that continued to pile up and remained there all weekend. The shower areas need to be wiped or mopped more often. The staff seemed to have time to attend to these areas but did not. The staff was very polite and tentative to requests, such as help docking and getting ice.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review

Anonymous on September 7th, 2021:

Marina is in a great location in Cleveland. The docks are floating docks and easy to tie up to. It is within walking distance to restaurants and the flats (about 1 mile). Dock personnel are friendly and helpful. My only suggestions would be to have WiFi available for guests and upgrade the bathrooms. This has been our 7th stay. We enjoy coming here.

Anonymous on September 7th, 2021:

The harbor masters were not prepared for the anticipated arrival of multiple vessels. They were unable to confirm dock assignments more than a few hours in advance and it quickly took on a first come first served dock selection atmosphere. As a result our group of 6 boats ended up spread out throughout the docks

A Note from the Marina:

We'd like to thank this boater for their review and for staying with Oasis Marinas at North Coast Harbor. We were booked to maximum capacity throughout the entire holiday weekend, and as such we had to put vessels in slips where they may fit but other vessels could not due to length or draft requirements. This meant that not every slip request could be honored, though we always do our best to place vessels in requested areas or near their group of boaters. Additionally, the arrival limits in place by the Coast Guard meant many vessels arrived all at once to the marina. We certainly apologize for the poor arrival experience and we hope to welcome this boater back for an improved experience in the future.

Mike on September 7th, 2021:

Oasis is a treasure. I hope the needed improvements are made with service and facilities. Henry and his team are amazing - very attentive, professional and knowledgeable about docking boats. Where you need improvements is the bathrooms/showers. There is no air conditioning, the rooms are dated and for the money we pay, I would expect better facilities.

david on September 7th, 2021:

Awesome location and the Dock hands were very attentive. will definitely go again.

David on September 7th, 2021:

Harry on September 7th, 2021:

4 day stay - it was awesome! Had a great time, very close to everything and being gated is great!

Maria on September 5th, 2021:

This marina has a great location right next to both the Rock and Roll Hall of Fame and the Great Lakes Science Center. We were there from Saturday through Monday and were surprised to see it nearly empty for the whole weekend. We only saw one staff member on the premises during the day and I didn't see him at all on Sunday. The bathrooms were not serviced until Monday morning; ladies room toilet stalls were out of toilet paper and there was some paper waste on the floor. The shower stalls were fine, but the painted wood floors beyond them had water damage. The floors were dirty. A huge amount of trash piled up around garbage pails; some was taken away on Sunday afternoon and the rest on Monday. Although there was a locked gate, I found it open more times than closed leaving the place unsecured most of the time. There are a few restaurants within walking distance, but no groceries. Fortunately, there are numerous scooters available for ground transportation; I didn't even try Uber. Enterprise will pick you up for a car rental. Honestly, the only reason this facility got two stars was because of its location. And yes, I would go back again if I wanted to be in downtown Cleveland; you can't get any more convenient than this.

Nathan on September 4th, 2021:

Joe on September 3rd, 2021:

Great place to stay!! Friendly, helpful staff. Very clean facilities. I will be staying here again and recommending it to others. Awesome view of Cleveland’s rock hall and East 9th st pier.

Paul on September 1st, 2021:

Gretchen on August 31st, 2021:

We had a wonderful weekend stay! Dockmaster Henry was awesome and a great representative for your company! If we could add one suggestion, it would be to offer ice for sale on the premises. Henry took ice orders on Friday for everyone, but over the weekend, there was not the same service.

William on August 30th, 2021:

Tom on August 30th, 2021:

Nice

Brian on August 30th, 2021:

Anonymous on August 30th, 2021:

Booking was easy and quick.

john on August 30th, 2021:

Ken on August 29th, 2021:

Henry on Friday was very attentive. He was always checking in with us, and making sure our needs were met. Saturday & Sunday morning, no one was around. Garbage was piling up, cans not emptied and restrooms needing attention.

Anonymous on August 29th, 2021:

I was a little disappointed that there was no WiFi. Also it would be nice to have option to buy ice. We arrived on a Friday afternoon and left on Sunday and Friday afternoon/evening and all day Saturday there was no one available to help with trash or cleaning/restocking restrooms. Nice docks, but not good service.

A Note from the Marina:

Thank you for leaving a review and for staying with our marina, we hope you enjoyed your trip. Although ice is not an advertised amenity offered on site, our team does offer to pick ice up and deliver it to boaters upon request for no additional fee. While we don't yet have guest WiFi on site and don't advertise this as an amenity, we are hoping to offer this soon. We also apologize for the garbage backup on site, our team works diligently to keep a clean and safe environment at all times. We are always working to improve our amenities and offerings on site, and appreciate your feedback. We hope to welcome you back in the future for an improved experience!

Anonymous on August 29th, 2021:

Garbage was piled up and WiFi would have been appreciated.

A Note from the Marina:

Thank you for choosing Oasis Marinas at North Coast Harbor. While we don't yet have guest WiFi on site and don't advertise this as an amenity, we are hoping to offer this soon. We also apologize for the garbage backup on site, our team works diligently to keep a clean and safe environment at all times. Thank you again for your input and we hope to have you back in the future for an improved experience.

Julie on August 29th, 2021:

Anonymous on August 29th, 2021:

Great weekend but you should sell ice

A Note from the Marina:

Thank you for leaving a review and for staying with our marina, we are glad you had a great weekend! Although ice is not an advertised amenity offered on site, our team does offer to pick ice up and deliver it to boaters upon request for no additional fee. We are always working to improve our amenities and offerings on site, and appreciate your feedback. We hope to welcome you back in the future!

Anonymous on August 29th, 2021:

Marina is in a great location. There was no staff on the weekend however. So by the end of the weekend the restroom needed a little attention. Also, if you are staying here, be aware that there is no ice at the marina. During the week, you can have the dockmaster bring you some, but since there is no one on staff during the weekend, you are on your own for ice. Docks were nice and obviously had been maintained by the staff - all were clean and free of bird leftovers, etc. Well done!

A Note from the Marina:

Thank you for choosing Oasis Marinas at North Coast Harbor, we certainly appreciate you taking the time to provide this feedback. While we don't yet have ice on site and don't advertise this as an amenity, there is ice available for purchase less than a mile away and our team is happy to assist in picking this up for our boaters upon request. We're sorry to read the restrooms were not up to your standard. Our team works diligently to keep a clean and safe environment at all times. Thank you again for staying with us, and we hope to have you back in the future for an improved experience.

Jayne on August 29th, 2021:

Marina was nice. Shower/restrooms need some updating.

Judy on August 29th, 2021:

Nice place but the bathrooms are way too hot. Friday was great but Saturday we had to ask to get the garbage emptied and in the late afternoon the ladies room needed more toilet paper but there was no one around to ask for it.

Anonymous on August 28th, 2021:

We stayed 2 here 2 years ago for the air show and said we couldn’t come back because of how bad the restrooms and showers were. We thought with new ownership it would improve but they were still extremely hot and run down. The dock hand was very good and accommodating though.

Anonymous on August 26th, 2021:

A little chaotic on our arrival pre- Browns home game. Appreciated getting a spot but it would have been nice to know it was double stack packed in the marina. The restrooms were always very hot during our stay there. Steamy is the word that comes to mind, so not comfortable to use. Marina staff were helpful, but the weekend crew were overwhelmed. A little more coaching might help.

Anthony on August 25th, 2021:

Anonymous on August 24th, 2021:

Bathrooms were substandard. Docks themselves were good.

Rachel on August 24th, 2021:

Michael on August 24th, 2021:

Henry is a very hard working young man and goes above and beyond to make sure everyone is taken care of. The facilities are kept very clean and secure from the outsiders coming in. The only thing that is missing is a place to buy bags of ice.

Steve on August 24th, 2021:

The Harbor Master Henry was very helpful and so was a dock hand. It was a busy day he made things work so we could be accommodated as we had reserved. Please get both circuits working on the pedestal so I can plug in next time.

Matthew on August 24th, 2021:

Always a great experience. Henry does a great job, as does his team.

Scott on August 24th, 2021:

Very nice. We had a great time.

Lewis on August 24th, 2021:

Great location, friendly staff, nice docks, we had fun!

Doug on August 24th, 2021:

Staff were amazing. Can’t beat the location. On the down side- harbor can be noisy, security gate often open, and bathrooms were not cleaned or serviced enough.

A Note from the Marina:

Thank you for choosing Oasis Marinas at North Coast Harbor, we certainly appreciate you taking the time to provide this feedback. We're sorry to read the restrooms were not up to your standard. We do clean on a daily basis with regular deep cleaning to provide the best facilities possible, and apologize for missing the mark this time. Thank you again for your input and we hope to have you back in the future for an improved experience.

Jerry on August 24th, 2021:

Nick on August 24th, 2021:

Robert on August 24th, 2021:

RYAN on August 23rd, 2021:

Was terrific. First time taking my boat to Browns game and I expected it to be a big chaotic and it was the furthest thing from it. Quick, easy, helpful, great other people there just hanging out and having a great time. Can't wait to do it again.

Matt on August 23rd, 2021:

no issues

Anonymous on August 23rd, 2021:

The men's bathroom has 2 showers but one was missing a shower curtain. The bathroom's average temperature was over 95 degrees during our stay will no ventilation. There are no facilities near buy like an ice machine or any food. I was told later that the dock hands will go get ice for you if you ask. The docks are very nice and the dock hands were helpful. This place could be first-class with a little work.

A Note from the Marina:

Thank you for leaving a review and for staying with our marina, we are glad you enjoyed your stay! Although ice is not an advertised amenity offered on site, our team does offer to pick ice up and deliver it to boaters upon request for no additional fee. We are always working to improve our amenities and offerings on site, and appreciate your feedback. We hope to welcome you back in the future!

Anonymous on August 23rd, 2021:

George on August 23rd, 2021:

Mark on August 23rd, 2021:

Overall a great experience.

Andrew on August 23rd, 2021:

The docks are great. The staff was helpful docking. Unfortunately everything else is not. We visited 2 years ago, and there was no air conditioning in the rest rooms, and this is still the case. They are very hot which makes it difficult to take a shower and not begin to sweat before you leave. The shower curtain is missing on the shower. The security gate is left open, because there is no closer on it The marina offers no ice, or sales of anything. We really enjoyed Cleveland, so it's too bad these issues are not addressed.

A Note from the Marina:

Snag-A-Slip reached out to the marina manager for further comment but did not hear back regarding this review

Jerry on August 23rd, 2021:

No ac in bathrooms so very hot but staff and location are awesome. Great weekend

Anonymous on August 22nd, 2021:

Great downtown spot. Enjoyed our stay. Lots of action.

Ted on August 22nd, 2021: